Retail Supervisor, FT (Pelican Bay)

Sunshine Ace Hardware Retail Store SupervisorSunshine Ace Hardware Retail Store SupervisorFull TimeOur family-owned business has been providing career opportunities and adding economic value to our local economy since 1958. Our customers have come to depend on the helpful advice our friendly associates provide. We offer competitive pay, great benefits, and a flexible, family-oriented environment to work in. Whether you are looking for part-time opportunities or a new career, Sunshine® Ace Hardware is a great place to work.Your RoleProvides legendary customer service to every customer, every time by being helpful, knowledgeable and friendlyPerforms all basic functions of floor associate and frontend as needed while demonstrating the S.A.L.E.S. skills/behaviorsEffectively oversees the sales floor and frontend to ensure customer / associate awareness at all timesMaintains effective and efficient operations in the manager and/or assistant manager's absence to include associate/customer safety practices, injury and illness reporting, etc.Remains current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent mannerMotivates and develops associates to meet goals/objectivesHelps monitor and execute the store special order and online validation processHelp unload incoming trucks, put away merchandise, and maintain (clean, organize and stock)Understands the basic functions of inventory, receiving, and other back of house processes.Oversees all cash office tasks that include daily balancing of safe, daily cash deposits, and ordering moneyAssists in providing awareness and training for safety and security including theft, robbery and loss preventionOversees the execution of daily dept. checklist to ensure we are maintaining clean, fronted, signed, and in stock conditions for our customersAbout YouAssociate degree in business, business management or retail management or a closely related field and a minimum of 3 years of progressively responsible and related supervisory experience; OR, high school diploma or General Education Degree (GED) or equivalent combination of education and experienceStrong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given, strong organization skills, ability to multitask, talented director of internal and external guest relations, team builder, basic math skills, computer skills.Ability to build relationships with customers and teamAbility to stand and walk for extended periods of timeMust be able to bend and stoop, grasp products, reach, pull and push, and climb ladders frequentlyMust be able to frequently lift loads up to 40 lbs. unassisted and able to push and pull carts with products over 40 pounds with assistanceBilingual (Spanish) verbal and written communication skills strongly preferred but not requiredAttain and maintain forklift operator's certification if neededMust be able to have a flexible schedule and willing to shift with business needs. This includes a mixture of shifts from mornings, nights, and weekends to allow a full understanding of your business and work with all of your associates who may have a restrictive schedule.Physical DemandsAbility to stand and walk for extended periods of timeRequired to frequently sit, use hands to finger, handle or feel; and reach with hands and arms.Tasks involve the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawlingRequires the ability to reach, bend, balance, lift and transport various objects weighing up to 30 lbs repeatedly throughout the shift; at times, product weight may reach 50 lbs. Requires the ability to move heavy products with assistance or team liftEligible Employees Also ReceiveQuarterly BonusesPaid Time OffMedical, Dental & Vision InsuranceDisability, Critical Illness, Accident Insurance401(k) PlanCompany 401(k) Matching ContributionsEmployee Assistance Program (EAP)Sunshine® Ace Hardware is an alcohol and drug free workplace.Sunshine® Ace Hardware provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Sunshine® Ace Hardware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.