Bilingual Help Desk

divh2Bilingual Desk Clerk/h2piFAB Corp is seeking a highly motivated and reliable Bilingual Desk Clerk who is fluent in both English and Spanish. This role requires strong communication skills, as the primary responsibility is handling a high volume of inbound and outbound calls throughout the day. The ideal candidate is organized, patient, and customer-focused, with the ability to multitask in a fast-paced environment./ppKey Responsibilities:/pulliManage a high volume of incoming and outgoing calls in both English and Spanish/liliProvide accurate information and assistance to clients, customers, and internal teams/liliSchedule appointments, follow up on inquiries, and maintain call logs/liliHandle customer concerns professionally and escalate issues when necessary/liliPerform general administrative tasks such as data entry, filing, and email correspondence/liliMaintain up-to-date records of customer interactions and transactions/liliSupport daily office operations as needed./li/ulpQualifications:/pulliFluency in both English and Spanish (spoken and written)/liliExcellent verbal communication and active listening skills/liliStrong customer service orientation/liliAbility to handle continuous phone work for extended periods/liliProficiency in basic computer applications (e.g., Microsoft Office, CRM systems)/liliStrong organizational skills and attention to detail/liliAbility to multitask and work efficiently under pressure/li/ul/div