Information Technology Associate

California State Jobs

Job Opportunity at California Department of Veterans Affairs

This is an exciting opportunity to join our team at the California Department of Veterans Affairs (CalVet). We advocate with purpose and passion every day for our state's veterans and their families and connect them to their earned benefits. We offer a range of services, from our network of award-winning veterans' homes to our innovative home loans program. Additionally, we provide special statewide benefits and veteran outreach services.

CalVet provides our staff with a wide range of fulfilling and enriching growth opportunities in skilled trades, healthcare, administrative and professional fields, and beyond. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake.

This position is located in the Customer Support Unit of the Information Technology Division and is responsible for providing IT Level I phone support and oversees operational IT services and technology-related duties in support of California Department of Veterans Affairs (CalVet) Fresno. The incumbent's primary responsibility is to provide technical and analytical phone support related to multiple hardware and software platforms, such as, but not limited to: desktop computers (PCs), mobile devices (e.g., tablets and mobile phones), laptops, printers, multi-functional copiers (MFCs), inhouse applications, and third-party software, with a strong knowledge in Microsoft Office products.

We especially encourage veterans to apply utilizing CalVet's Veterans Hiring Preference (please refer to the Special Requirements section below) and the state's Veterans Preference program.

Please note: You will need to take and pass an examination for Information Technology Associate to establish list eligibility prior to job offer. Additional information can be found at

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Vacancy posted 2 days ago

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