Director, Customer Contracts & Experience
Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc. is seeking a Director of Customer Contract & Relationship Management: Customer Experience Leader to align Contracts & Billing Operations with customers and internal partners. The role emphasizes a seamless, high‑quality contract and billing experience and acts as the glue across the operating model. Hybrid role across Lenexa, KS; Springfield, MO; and Monett, MO with occasional travel. #J-18808-Ljbffr Jack Henry & Associates, Inc.
$119.1k - $150k
Director of Customer Contract & Relationship Management:Customer Experience Leader At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve...SuggestedContract workWork at officeLocal area1 day per week- ...exceptional support, and collaborative user experiences. We are driven by our passion for... ...excellence and operational alignment Lead contract reviews, renewals, and negotiations with... ...account management, client success, or customer-facing experience, preferably in a B2B...SuggestedFull timeContract workWork experience placementWork at office
- ...automation, and AI-driven solutions. As a Customer Success Manager (CSM) at TENEX, you will... ...teams to deliver exceptional customer experiences. Educate customers on best practices, new... ..., and areas for improvement. Facilitate contract renewals and support expansion efforts...SuggestedContract workRemote workRelocation package
$85.35k - $127.95k
...its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? About Redis: Redis is the world’s... ...identifying and mitigating risks early. Ensure contract renewals by demonstrating ongoing value and...SuggestedContract workLocal areaRemote workWorldwideFlexible hours$104k - $183k
...Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration... ...complex enterprise accounts with annual contract values exceeding $1M. Proven ability to influence...SuggestedContract workWork from homeFlexible hours- ...we are looking to expand our team and bring on an experienced Customer Success professional who will be in charge of onboarding, retaining... ...Care teams to ensure a seamless and efficient customer experience Gather and relay actionable customer feedback to the Product team...Remote workFlexible hours
$96.8k - $137k
...testing. Partner with digital and commercial business teams to execute improvements of commercial and CX initiatives, ensuring customer experience aligns at all touchpoints for efficiencies and effectiveness. Explore, implement and teach emerging tools that elevate...Hourly payLocal area$96.8k - $137k
...Manager The Success Operations Manager role is responsible for leading a team that defines, drives, and delivers a best‑in‑class Customer Experience (CX) with the Customer Experience Engagement Center (CXEC). This role will identify and address CX opportunities by...Hourly payLocal areaRelocation$83.7k - $85k
...tools and metrics, using these to help solve clients' business questions. Work closely with the CS Consultants to transform customer experience. During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple...Local areaFlexible hours$75k - $95k
...Senior Customer Relationship Manager At Jack Henry, we're more than a technology company... ...seamless, secure, and human centered experiences. We deliver cutting-edge solutions that... ...platformsSilverlake, CIF 20/20, and Core Director. You'll be responsible for managing complex...Work at officeLocal areaRemote work- ...including guest check-ins, member retention, and delivering quality customer service. This role requires weekends/evenings/holidays availability, CPR certification (or within 60 days), cash handling experience, and strong teamwork—interacting with members and staff while...Weekend workAfternoon shift
$50k - $55k
...management firm in Overland Park is seeking a Guest Service Manager to lead the front desk operations and ensure exceptional guest experiences. The ideal candidate will have prior experience in a similar role, strong leadership, and exceptional communication skills. The...- ...Remote Company: TaxPlanIQ Reports to: Director of Customer Success About TaxPlanIQ TaxPlanIQ is a... ...Manager to join our Client Success & Experience team. This role is essential in ensuring... ...where beneficial. Support renewal and contract negotiation activities, ensuring...Contract workRemote work
- ...underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating... ...and develops new skilled nursing facility contracts to meet specified production goals....Work at officeRemote workHome officeNight shift
- Fast N Friendly Stores is seeking team-oriented staff for fast-paced restaurant service in Kansas. You will greet guests, take orders, and ensure accuracy in drive-thru transactions while maintaining a clean, welcoming dining area. Responsibilities include processing payments...
- ...overseeing team members, managing scheduling, and ensuring excellent guest service. The ideal candidate will have 1+ years of restaurant experience, strong leadership skills, and a passion for hospitality. Benefits include a supportive team environment, flexible scheduling,...Flexible hours
- Steadily in Overland Park, KS is seeking a senior leader for its Client Experience team. This role will focus on operationalizing strategies to enhance customer loyalty and retention. The ideal candidate will have significant experience leading large support teams, strong...Work at office
$45k - $65k
...Retail Sales Associate - Guest Experience Sales Specialist Our Retail Sales Associates - Guest Experience Sales Specialists are a driving... ...at Bob's. As a Guest Experience Sales Specialist, you'll help customers bring their home design dreams to life while delivering world-...Hourly payFull timePart timeLocal areaFlexible hours$16.75 - $17 per hour
...profitability by managing staff, expenses, and inventory control. The role involves standing for long hours and lifting up to 50 pounds. Competitive hourly pay ranges from $16.75 to $17.00 based on experience, along with a range of employee benefits. #J-18808-Ljbffr Spencer'sHourly pay- JCPenney Salon is seeking a Salon Customer Experience Specialist to be the welcoming first and last impression for guests. You will manage front desk tasks, schedule appointments, and deliver an elevated service while confidently recommending and selling products to support...Hourly pay
- ...margins, and optimize assortments while presenting data-backed product selections. The role emphasizes marketing planning, supporting events, and enhancing customer experience across promotional merchandise programs. Travel <10% may be required. #J-18808-Ljbffr StaplesFlexible hours
- ...style, service and value to its shoppers by offering compelling apparel, cosmetics and home selections complemented by exceptional customer care. Our Sales Support Associates provide exceptional care to all of our valued guests and are able to achieve personal goals...
- Sun Life Financial, Inc. in Kansas City, MO is seeking a Customer Service Manager to oversee daily customer service operations, greet and register patients, process orders and modifications, and escalate issues to the right teams. This full-time role emphasizes policy...Full time
- ...We are partnering with a well‑known, high‑volume attraction to identify a Guest Experience Manager to lead front‑line guest operations and service excellence across the property. This role oversees a large seasonal team (120+), ensuring exceptional guest interactions...Full timeSeasonal workImmediate startFlexible hours
$96.8k - $137k
...Colgate-Palmolive offers global experience, constant challenge, and... ...work/life effectiveness. Role Customer Relationship Management (CRM... .... You will report to the Director, CRM and CX. You will lead strategy... ...vendor relationships, contracts, and POs aligned with the CRM...- ...for managing retention agent in an effort to retain existing customers from disconnecting while retaining and upselling core products... ...consistently support all efforts to simplify and enhance the customer experience. Supervise agents to ensure a high level of customer...Work experience placementWork at officeLocal area
$17 - $19 per hour
...hospitality company in Kansas City is seeking a Front Office Manager to oversee front desk operations and ensure exceptional guest experiences. The ideal candidate will thrive in a fast-paced environment and focus on team development while driving revenue performance....Hourly pay- ...solutions around data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace by leveraging... ...closing net-new enterprise services opportunities with total contract values of $1M or greater ~ Experience selling to C-level and...Contract work
- ...enjoy most about the role Simplifying and enhancing the customer experience. Developing strategic sales presentations to secure long-... ...and leveraging product knowledge to develop proposals and contracts. Working Conditions Office environment. Travel...Contract workWork experience placementWork at officeNight shift
$80k - $140k
...just safeguarding assets; we're forging a future where every customer feels like a valued partner in protection. Our mission is to blend... ...with cutting-edge strategies, inviting our customers to experience a seamless, all-encompassing insurance journey with us....
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