Operations Manager

Job TitleResponsibilities:Coordinates service center activities by assigning responsibilities, supervising, and managing Area Managers and CSR'sPlanning routesConsolidating pickup/delivery appointments, load factor, driver productivity, and safety reportsReduce controllable operating costCommunicate with customers and CSR's regarding late outbound deliveries and pickups and appointmentsUpdate Area Managers on inbound freightProvide coverage for team members in their absenceLiaise between local Operations, Dock and Linehaul departmentsProcess freight, appointment, and equipment reports dailyManage tractor and trailer equipment onsiteOther duties as assigned by SupervisorQualification/Skills:HS Diploma or Equivalent3+ years of LTL Transportation/Dock Experience5+ years of Management/Supervisor ExperienceBasic Computer Skills, Microsoft Office, Excel, Word, etc.AS400 experience is preferred, but not requiredStrong Customer Service SkillsPossess excellent verbal and written communication and listening skillsAbility to solve problemsMust be able to interact well with othersMust be able to work independently, or in a team settingMust be capable of working under tight time constraints in a high-volume environment with multiple prioritiesBenefits We Offer:We value our employees and are proud to offer a comprehensive benefits package, including:Medical, Dental, and Vision Insurance – two medical plan options to fit your needsCompany-Paid Life Insurance $25,000 – additional voluntary life and AD&D coverage availableDisability Coverage401(k) Retirement PlanPaid Time Off (PTO) and paid holidaysEmployment is contingent upon passing a background check and drug screen.We are an Equal Opportunity Employer. We are committed to creating an inclusive and respectful workplace across the company in all departments. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.We participate in E-Verify to confirm employment eligibility in the United States.