Field Adjuster - Panhandle

Security First Insurance

Field Adjuster - Panhandle

We're looking for a Field Adjuster I to help deliver a responsive, professional claims experience for our policyholders. In this role, you'll inspect property losses, document damage, prepare repair estimates, and partner closely with internal examiners to move claims forward with accuracy and empathy.
This position works primarily remote within the Panhandle, with occasional travel to our Ormond Beach location for meetings and/or training. You may also support claims activity during severe weather events or catastrophe situations.

Essential job functions:

Contact policyholders and coordinate inspections for property damage claims
Inspect homes and document loss details (notes, photos/video)
Determine scope of damage and prepare accurate repair estimates
Provide findings and documentation to the desk examiner
Recommend appropriate reserves for indemnity and expense
Coordinate with approved vendors/experts as needed
Use sound judgment to resolve issues and support positive customer outcomes
Participate in improvement initiatives, pilot programs, and change management projects
Respond to emergency call-ins for weather incidents/natural disasters (as needed)
Maintain confidentiality and represent the company professionally in all interactions

What you'll bring (minimum requirements)

2+ years of property claims handling experience, or an equivalent combination of education, certifications, training, and experience
Strong customer service skills and clear communication
Ability to manage multiple priorities and meet deadlines
Comfort using Microsoft Office (Word, Outlook, Excel) and learning claims/estimating software
Attention to detail, sound judgment, and integrity in handling sensitive information

Certifications & licenses

Valid Florida driver's license (required)
Florida 6-20 Adjuster License in good standing or ability to obtain within 30 days of employment

Work environment & physical requirements

Work may be performed indoors and outdoors with exposure to weather and site conditions (dirt, rain, cold, fumes, etc.)
Ability to perform moderately physical work, including lifting/carrying up to 50 lbs (with assistance/equipment as appropriate), and occasional climbing/stooping/kneeling/crouching/crawling

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Vacancy posted 1 day ago

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