Spa Sales Associate (Base + Commission + Bonuses)

High-Performing Spa Sales Associate (Full-Time) Base + Commission + Bonuses

We're not just looking for someone to simply answer phones or check-in clients - we're looking for someone who wants to be the face of our spa and a driving force behind an exceptional guest experience. If you're positive, dependable, energized, and motivated we would love to meet you to see if you fit our team! We are seeking a new

full-time

member of our spa sales associate team with

open availability

who wants to become a core leader of our front desk team - someone our guests can count on and teammates can rely on! At Hand & Stone New Albany, this is a

performance-based sales position

where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth. Hand & Stone New Albany is a

high-volume, award-winning spa

, creating consistent opportunities to build relationships, hit goals, and earn more! What You'll Do This is a

sales-driven role

focused on client experience and results:

• Convert inquiries into booked appointments and long-term members
• Consistently hit (and exceed) membership, gift card, and enhancement sales goals
• Recommend services, upgrades, and packages based on client needs
• Manage front desk operations, scheduling, and client flow
• Deliver a high-energy, professional client experience from check-in to check-out
• Handle client concerns confidently and professionally
• Stay sharp on promotions, services, and products

Who This Role Is For

• You enjoy sales and take pride in hitting goals
• You're confident recommending services and discussing pricing
• You thrive in a fast-paced, client-focused environment
• You're self-motivated and take ownership of your performance and income
• You want a role with growth and purpose, not just a job

This Role Is NOT For

• Someone looking for a low-pressure or purely administrative front desk job
• Someone uncomfortable with sales goals, upselling, or performance metrics
• Someone who prefers a slow-paced environment
• Someone not open to feedback, coaching, or continuous improvement

Qualifications

• Sales or customer service experience (membership sales strongly preferred)
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable working evenings and weekends
• Coachable, adaptable, and results-oriented

Compensation & Perks

• Base hourly + uncapped commission + performance bonuses
• Paid time off
• Health, Dental, Vision, 401k
• Free monthly massage or facial
• Discounts on services and products
• Paid training and ongoing development
• Incentives, contests, and growth opportunities

About Our Team Hand & Stone New Albany is a

multi-year top-performing location

, known for strong results, team culture, and growth opportunities. We value accountability, teamwork, and high standardsand we support our team in reaching their full potential. Compensation: $16.00 - $19.00 per hour