Counter Customer Service Representative

QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

• Previous front-line customer service and sales experience required
• Computer Proficient
• Strong written and verbal communication skills
• Industry experience with construction or building materials a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

401(k) with employer match 

Medical, dental, and vision insurance 

PTO, company holidays, and parental leave 

Paid training and certifications 

Legal  assistance and identity protection 

Pet insurance 

Employee  assistance program (EAP)

Benefits for union‑represented roles are determine d by the applicable collective bargaining agreement and may differ from standard company benefits.

About the company

QXO is the fastest growing publicly traded distributor of building products in North America. The company is executing its strategy to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for its shareholders. QXO expects to achieve its target of $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate  on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

Salary Range: