Commercial Cleaning Equipment Service Specialist

What a Day Looks LikeYou roll into a clean, well-organized shop and open a service order you created yesterday. First up: a truck‑mounted carpet cleaning unit that needs a fuel-system diagnosis. You pull manufacturer manuals, hook up test equipment, and trace the issue. By mid-morning, you’ve updated the customer by phone, priced the repair, and scheduled pickup in our software. After lunch, you help a teammate lift a dehumidifier onto the bench, present an estimate for a duct-cleaning tool refurbishment, and coordinate parts with a vendor so tomorrow’s workflow stays on track. You finish by tidying your bay and logging productivity—another quality day in the books.Core ResponsibilitiesDiagnose, service, and repair systems and components for commercial cleaning, restoration, and surface-prep equipment.Use diagnostic tools, troubleshooting guides, and OEM manuals to pinpoint faults accurately and efficiently.Identify and communicate additional service needs to the service department and the customer.Consistently meet or exceed department quality and productivity targets.Follow supervisor direction; collaborate closely with service and store teams and assist other technicians as needed.Operate, care for, and maintain shop tools and equipment properly; keep work areas clean, organized, and safe.Create service orders for incoming repairs and maintain appointments in scheduling software.Communicate with customers in person, by phone, and via email; prepare bids and present repair/service estimates.Coordinate shop workload with fellow technicians; order parts and work directly with vendors.Partner with store staff to sequence service work and meet customer timelines.Equipment You’ll Work On2-, 3-, and 4-cylinder gas engines; truck-mounted carpet cleaning units; portable carpet extractors; hard-surface floor machines; duct-cleaning equipment; deodorizing systems; dehumidifiers; air scrubbers; air movers; and HEPA vacuums.What You Bring2+ years’ experience in any of the following: commercial cleaning/restoration equipment, small engine repair and maintenance, pressure washer service, or automotive/vehicle repair and maintenance.Valid driver’s license and a clean MVR for the last 3 years (no DUIs or careless/reckless violations).High school diploma or equivalent.Your own basic set of mechanic’s tools.Strong mechanical aptitude, technical proficiency, and meticulous attention to detail.Proven troubleshooting skills and accurate diagnostics.Safety-first mindset—use of safety glasses, hearing protection, and other PPE at all times.Ability to stay focused and deliver quality work on schedule.Capability to lift 50+ lbs on a regular basis.Professional appearance, clear written and verbal communication, and basic computer literacy.Willingness to work occasional overtime.Bilingual English/Spanish is a plus.CompensationHourly pay: $23.00–$24.05Monthly bonus opportunity: technicians average $500+ per month in performance-based bonus pay.If you enjoy solving mechanical challenges, collaborating with a sharp team, and seeing the direct impact of your craftsmanship on customer success, we’d like to meet you. #J-18808-Ljbffr