Laser Operations Manager

Job Description

Job Description

LASER TECH

General Manager

Location: Riverside, California Reports To: Chief Operating Officer (COO) Direct Reports: All positions/functions within the facility Facility Profile: \~70 employees operating across three shifts FLSA Status: Exempt POSITION SUMMARY

The General Manager is the senior leader of the Riverside facility and holds full accountability for its performance. Every function within the building ultimately reports through this position, and the General Manager is responsible for the site’s operational results, safety, organization, and culture. This role is built for a hands-on leader who drives continuous improvement, operational excellence, and disciplined execution across all shifts, while developing a high-performing, accountable team.

KEY RESPONSIBILITIES

Operational Excellence \& Continuous Improvement

• Own overall facility performance, including production output, quality, cost, and on-time delivery across all three shifts.
• Build and lead a continuous improvement culture using lean principles, root cause problem-solving, and standard work to eliminate waste and drive measurable results.
• Establish and track KPIs across safety, quality, delivery, and cost; hold leaders accountable to targets and course-correct quickly when performance slips.
• Drive capacity planning and throughput improvements to support business growth and customer demand.

Leadership \& Team Development

• Provide direct leadership to department managers and supervisors across all shifts; set clear expectations and hold the team accountable to results.
• Coach, mentor, and develop leaders at every level of the organization, building bench strength and succession depth.
• Foster a high-performance, engaged workforce through consistent communication, recognition, and accountability.
• Lead workforce planning, staffing, and shift structure to align labor with business needs.

Safety \& Organization

• Champion a safety-first culture; ensure compliance with OSHA and all applicable safety regulations across the facility.
• Maintain a clean, organized, and well-run facility using 5S or similar visual management standards.
• Ensure timely investigation and resolution of safety incidents, with corrective actions to prevent recurrence.

Business Results

• Partner with the COO on annual budgeting, capital planning, and strategic priorities for the site.
• Translate business objectives into clear operational plans and drive execution through the leadership team.
• Report regularly on facility performance, risks, and improvement initiatives to executive leadership.

QUALIFICATIONS

• Bachelor’s degree in business, operations management, engineering, or a related field, or equivalent experience or equivalent combination of experience and education
• Minimum of 7-10 years of progressive operations/machining/welding leadership experience, including multi-shift facility leadership.
• Demonstrated track record of driving continuous improvement and delivering measurable operational results.
• Strong background in manufacturing, fabrication, welding, or a related industrial environment; metal fabrication experience preferred.
• Proven ability to lead, coach, and develop managers and supervisors, and to build high-performing teams.
• Working knowledge of lean manufacturing, 5S, and safety compliance requirements (OSHA).
• Strong analytical, financial, and business acumen; comfortable managing budgets and KPIs.
• Excellent communication skills, with the ability to lead across all levels of the organization and all shifts.

WORK ENVIRONMENT

This position is based on-site at the Riverside, California facility and requires regular presence on the production floor across shifts. The role operates in a manufacturing environment and may require flexibility in schedule to support a multi-shift operation.

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

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