Desktop Analyst

Desktop Analyst

Our client, a leading organization in the technology and data management sector, is seeking a dedicated and detail-oriented Desktop Analyst to join their team. As a Desktop Analyst, you will be an integral part of the IT support team, assisting with data collection activities, device diagnostics, and troubleshooting to ensure seamless operations across the organization. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to process improvement, aligning well with the company's commitment to innovation and excellence.

Location: Spring, Texas

Pay Range: Market

What's the Job?

• Support IT data collection activities through device queries and remote diagnostics using approved enterprise tools.
• Collaborate effectively with technical, business, and global support teams to troubleshoot and resolve issues.
• Identify and implement process efficiencies to improve data collection workflows.
• Utilize technical skills to query cloud management repositories and troubleshoot network connectivity issues.
• Assist with endpoint support and remote access tools to ensure optimal device performance.

What's Needed?

• Experience with Microsoft Entra Admin Center (formerly Azure AD) and querying cloud management repositories.
• Foundational knowledge of network protocols, diagnostic tools, and troubleshooting methodologies.
• Strong problem-solving skills with the ability to adapt and find alternative data collection methods.
• Excellent collaboration and communication skills to partner across diverse teams.
• Flexibility to work outside normal business hours to support global teams as needed.

What's in it for me?

• Opportunity to work in a dynamic, fast-paced environment with a focus on innovation.
• Chance to develop technical skills in cloud management, forensic tools, and endpoint support.
• Collaborate with a diverse and inclusive team committed to professional growth.
• Gain experience supporting global support operations and process improvements.
• Be part of a company recognized for its ethical standards and commitment to diversity.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay