Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
With 17 years in business, our agency is proud to be a trusted part of the Woodburn community. Our dedicated team of 15 members works together to deliver exceptional service and support for our customers’ insurance needs.

We offer valuable employee perks, including a licensing bonus, PTO, 401K, health insurance, and monthly bonus opportunities. Our agency also prioritizes professional growth and development, making this a great place to build a rewarding career.

As a graduate of the University of Minnesota Moorhead with a BA in Finance and a veteran of the North Dakota Army National Guard, I bring a disciplined, service-oriented approach to our business. We are proud to give back to the community by supporting local schools, non-profit organizations, and events like the North Marion Half-Time Half-Court Shot since 2007. We’re also active members of the Woodburn Chamber of Commerce.

Our office culture is rooted in teamwork, growth, and a shared mission to educate and assist our customers with care and professionalism. We operate like a close-knit family, celebrating our successes and supporting each other as we work towards common goals. If you’re looking for a workplace where you can grow, make a difference, and be part of a supportive community, we’d love to have you join our team!

Key Responsibilities:

• Build and maintain strong relationships with customers through follow-up and ongoing support.
• Educate customers about insurance options using a personalized, needs-based review approach.
• Identify customer needs, develop leads, schedule appointments, and market the right products and services to meet those needs.

What We’re Looking For:

• A genuine interest in marketing products and services tailored to customer needs.
• Strong communication skills—both verbal and written—with an ability to actively listen and build rapport.
• A people-oriented attitude with a passion for helping others.
• Detail-oriented, organized, and proactive in solving problems.
• Ability to quickly learn new computer functions and technology.
• Ability to work collaboratively in a team environment.
• Bilingual in Spanish is preferred but not required.

Why Join Us?

If you're motivated, eager to grow, and ready to contribute to a positive, customer-focused environment, we encourage you to apply! We will reach out to discuss the next steps in the interview process.

Please note: This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents are required to complete applicable licensing and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.