Helpdesk Spanish
Equiliem
Skill
Required / Desired
Amount
of Experience
Required Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Required
2
Years Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA's until resolved.
Required
2
Years Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Required
2
Years Answer user inquiries regarding computer software or hardware operation to resolve problems.
Required
2
Years Bilingual - Spanish
Required IT Help Desk Call Center exp
Required
2
Years
Vacancy posted 20 hours ago
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