Veterinary Receptionist

Job Description:

Are you an experienced receptionist with a passion for animals and a commitment to exceptional client service? At Dr. Fitz Bayside Animal Clinic, we are seeking a talented Veterinary Receptionist with at least 5 years of experience to join our team in New Baltimore, MI.

About Us

Dr. Fitz Bayside Animal Clinic has been a trusted name in the New Baltimore community, delivering high-quality care and personalized attention to pets and their families. We pride ourselves on creating a welcoming environment for clients and fostering a culture of collaboration and excellence for our team.

Your Role

As the face and voice of our clinic, the Veterinary Receptionist plays a pivotal role in ensuring every client has a positive experience. Your primary responsibilities will include:

• Greet clients with a friendly and professional demeanor.
• Managing appointment scheduling and confirming bookings.
• Answering phone calls and responding to client inquiries.
• Processing payments and maintaining accurate financial records.
• Assisting clients with check-in and check-out procedures.
• Maintaining and updating patient records with precision and attention to detail.
• Supporting the team with general administrative tasks to ensure smooth daily operations.

Who You Are

We're looking for a receptionist who combines outstanding organizational skills with a warm, client-centered approach. The ideal candidate will have:

• At least 5 years of experience in a veterinary, medical, or customer service reception role.
• Exceptional communication and interpersonal skills.
• Proficiency in managing multi-line phone systems and scheduling software (experience with veterinary practice management software is a plus).
• Strong organizational abilities and attention to detail.
• A passion for animals and a desire to create a welcoming experience for every client.
• The ability to thrive in a fast-paced environment while maintaining professionalism and poise.

What We Offer

At Dr. Fitz Bayside Animal Clinic, we value our team members and recognize their contributions with:

• Competitive compensation based on experience.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Generous paid time off (PTO) and holiday pay.
• Opportunities for professional development and growth.
• A supportive team culture where your skills are appreciated.

Why Join Us?

Dr. Fitz Bayside Animal Clinic is more than a workplace, a community. We are dedicated to supporting our clients and their pets while fostering a positive, collaborative environment for our team. Your role as a receptionist will be central to delivering the exceptional service were known.

How to Apply

If you're ready to bring your expertise and enthusiasm to a team that values your skills, we'd love to hear from you.

Be the first smile our clients see and help create a welcoming experience at Dr. Fitz Bayside Animal Clinic!

Required Skills:
• Pay
• Collaboration
• Operations
• Bookings
• Organizational Skills
• Daily Operations
• Attention To Detail
• Compensation
• Insurance
• Interpersonal Skills
• Payments
• Records
• Scheduling
• Software
• Customer Service
• Communication
• Management