Supervisory Air Traffic Control Specialist (Operations Supervisor)

Job Title

First-Line Supervisor, Air Traffic Control Specialists

Job Description

Directs the work of subordinate employees at the organizational unit level providing first-line supervision to a team of FSS Air Traffic Control Specialists (ATCS). Work usually includes routine project/program tasks based on established policies, procedures, and guidelines. Managerial duties affect employees in one organizational unit, and include planning, assigning, setting priorities, tasks, and schedules; monitoring and evaluating performance; coaching and developing employee capabilities; and taking or recommending corrective/disciplinary action, as appropriate.

Responsible for planning and directing operations within delegated areas of responsibility, some of which may be remotely located and require travel. Acts as the approving authority for leave; gives direction and instruction to employees on both technical and administrative matters. Provides training, coaching and guidance to subordinates and facilitates team building. Continuously reviews work processes to assure results that meet the agencies mission and the customer’s needs. Serves as a member of the management team to ensure organizational performances meets strategic goals.

When assigned, serves as Watch Supervisor, and assumes overall management and supervision of the operations area. Performs staff support functions as assigned.

Uses assigned budget, staff, and other resources to accomplish project/program objectives. Manages budget and requests additional resources as needed. Contributes to budget planning process and projects short-term future needs. Applies a comprehensive knowledge of the technical aspects of the work directed, a detailed knowledge of budget, human resources, and other administrative policies and procedures, and a detailed understanding of the objectives of the organizational unit.

Resolves routine problems independently but consults with higher-level management when existing guidelines are not available or applicable to complex problems. May be called upon to assist in the development of new policies and procedures.