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Remote B2B Senior Customer Success Specialist

Stanley Black & Decker

Stanley Black & Decker, Inc. is seeking a remote B2B Sr. Customer Service Representative to support the Tools & Outdoor Contact Center. You will act as a liaison among sales, distributors, and service personnel, manage inquiries via calls, email, web, and fax, and drive customer satisfaction while meeting KPIs. The role requires 1–2+ years in customer service, proficiency in SAP, Salesforce, and Microsoft Office, and strong attention to detail. #J-18808-Ljbffr

Vacancy posted 3 days ago
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