Server

Job Description

Job Description

Dining Room Server (Daytime)

Reports to: Food and Beverage Manager, Dining Room Manager

Supervises: No supervisory duties are included in this position.

Classification: Non-exempt; Hourly

Education and/or Experience

• One year or more related experience and/or training preferred.

• High School diploma or GED preferred.

Job Knowledge, Core Competencies and Expectations

• Strong interpersonal as well as written and oral communication skills.

• Consistently follows all proper sanitation practices, including those related to personal hygiene.

• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.

• Promotes member satisfaction through recognition and introductions to others.

• Knowledge of and ability to perform required role during emergency situations.

Job Summary

Provide food and beverage service to club members and guests.

Job Tasks/Duties

• Performs pre- and post-work shift duties.

• Provides immediate attention to all members and guests upon seating.

• Distributes menus, if applicable.

• Takes beverage and food orders; suggestively sells specials, beverages, desserts.

• Basic wine knowledge; ability to provide wine service to members and their guests.

• Checks back to ensure satisfaction of members and guests.

• Removes empty glasses and dishware; cleans tables as required.

Consistently follow all Club control procedures.

• Verifies accuracy of prices, state and federal taxes, tips and other charges on all bills.

• Presents bills to members and guests; handles all cash, credit card and member charges as prescribed by standard operating procedures.

• Keeps assigned tables, lounge and bus station and other areas clean.

• Advises supervisor of complaints as they occur.

• Attends staff meetings including pre-shift (line-up) sessions as required.

• Consistently complies with all state, local and club laws and policies relating to the service of alcohol; informs manager if service to a member or guest is questionable.

• Thanks members and guests; invites them to return.

• Completes other appropriate assignments as requested by the Manager.

Licenses and Special Requirements

• Food safety certification preferred.

• Alcoholic beverage certification.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

• Push, pull or lift up to 50 pounds.

• Continuous repetitive motions.

• Work in hot, humid and noisy environment.