Care Management Support Coordinator II - Remote -Texas

Job Description

Job Description

Care Management Support Coordinator II - Remote, TX

Location: Remote (Candidates must reside in the Hidalgo area, Corpus Christi, or San Antonio, TX, for on-site training)

Pay Rate: Starting at $18.00/hour

Schedule: Monday-Friday | 8:00 AM-5:00 PM , with possible overtime

Dean's Professional Services is seeking a dependable and detail-oriented Care Management Support Coordinator II to support a leading healthcare organization. This remote opportunity is ideal for a customer-focused professional with strong communication and organizational skills who enjoys assisting members with care coordination and connecting them with health plan services and resources. Candidates must reside in the Hidalgo area, Corpus Christi, or San Antonio, Texas , and be available to attend on-site training.

Responsibilities

• Support administrative care management activities, including member outreach, answering inbound calls, and scheduling services.

   

• Serve as a point of contact for members, providers, and internal staff to address questions and resolve issues.

   

• Assist with coordinating care management services and supporting member needs.

   

• Maintain accurate and timely documentation in member records.

   

• Follow applicable state, regulatory, and organizational guidelines when handling member information.

   

• Use multiple computer applications and systems to support daily care management operations.

   

Qualifications

• High school diploma or GED required.

   

• 1-2 years of related experience required.

   

• Proficiency with Microsoft Outlook, Teams, Zoom, Word, Excel, SharePoint, and internet-based applications.

   

• Strong communication, customer service, organizational, and computer skills.

   

• Ability to manage multiple tasks while maintaining accurate documentation.

   

• Must reside in the Hidalgo area, Corpus Christi, or San Antonio, Texas, and be available for on-site training.

   

• Additional state-specific requirements may apply.

   

Why Join Dean's Professional Services?

• Competitive pay starting at $18.00/hour .

   

• Remote work opportunity following on-site training.

   

• Consistent Monday-Friday schedule.

   

• Opportunity to build experience in care management and health plan services.

   

• Supportive and collaborative professional environment.

   

• Opportunities for career growth and professional development.

   

• Access to benefits, including medical, dental, vision, and 401(k).

   

Dean's Professional Services is a national, award-winning staffing firm. Since 1993, we have connected over 50,000 professionals with leading organizations nationwide by matching talent with the right skills, experience, and culture fit. We provide temporary, temp-to-hire, and direct-hire staffing solutions across healthcare, administrative, and hospitality industries.

Apply today at or call for more information.