Case Manager, Level 2

Job Description

Job Description

GENERAL SUMMARY:

Provide individual case management services to youth and families in the pre-disposition and /or post dispositional court process of Milwaukee County Children’s Court Center and Delinquency Court service programming.

ESSENTIAL FUNCTIONS:

• Complete daily in-person community check-ins, including home and school visits, and document in appropriate system(s) per contract requirements.
• Commitment to work with any youth and family that is referred for the duration of their involvement in the program; acknowledge and emphasize the youth and family’s strengths, culture, and community.
• Support the family decision-making process to empower the youth and the family to avoid further law violations or continued involvement in the Juvenile Justice System.
• Prepare all documentation according to the program’s designated time frames.
• Presentation of reports to contracting entities including court officials.
• Professional interactions with school staff to monitor daily school attendance, address school behavior and the performance of each youth to improve the youth’s functioning and behavior.
• Coordinate and complete assigned tracking/coverage per program expectations and requirements as well as ensuring mandatory counseling hours and recreation are provided to each youth on caseload.
• Ability to facilitate, counsel and supervise youth and family group sessions. 
• Provide Global Positioning services (GPS) monitoring of youth according to program expectations.
• Cross-trained in all Community Monitor functions.
• Adheres to St. Charles Youth & Family Services Policies and Procedures.
• Other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor’s degree in Human Services, Social Work, Criminal Justice or related field.
• Two year’s experience with programs that serve a delinquent or at risk youth population.
• Valid Wisconsin driver’s license and liability insurance. 
• Ability to use vehicles for work related duties according to the agency’s insurance liability standards.
• Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.
• Knowledge of Milwaukee County (Department of Human Services, Children’s Court, Milwaukee Public Schools, and Milwaukee community based youth serving agencies.)
• Knowledge base of adolescent and family issues and dynamics.
• Knowledge of human growth and development theories.
• Ability to prepare formal reports as requested.
• Ability to present case in court if needed.
• Ability to accurately perform record keeping and documentation entries.
• Ability to perform computer tasks using MS Windows applications, agency data base systems, etc.

WORKING CONDITIONS:

• Indoor/outdoor requirements (including client homes and community settings)
• Nights and weekend requirements as dictated by caseload and program needs
• Travel approximately 70% using company vehicle.

In accordance with the Americans with Disabilities Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position.

St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.