Engineer 4, Software Development &

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Job Description

DUTIES: Provide technical leadership in governing and managing databases for applications and devices within network; design, deliver, manage, and improve IT services using Information Technology Service Management (ITSM) practices and tools, including ServiceNow, ServiceNow Configuration Management Database (CMDB), and reporting tools including Power BI; automate processes, improve service delivery, and enhance operational efficiency using ServiceNow; analyze data using Excel, SQL, and Python and its libraries, including NumPy, R, Pandas, scikit-learn, TensorFlow, and PyTorch; manage and manipulate relational databases using SQL; create web pages using JavaScript; create interactive dashboards, reports, and data visualizations using Tableau; support applications under development and customize current applications; assist with the software update process for existing applications, and roll-outs of software releases; analyze, test, and assist with the integration of new applications; document all development activity; research, write, and edit documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals, and formal recommendations and reports; monitor and evaluate competitive applications and products; review literature, patents, and current practices relevant to the solution of assigned projects; collaborate with project stakeholders to identify product and technical requirements; conduct analysis to determine integration needs; work with the Quality Assurance team to determine if applications fit specification and technical requirements; and guide and mentor junior-level engineers. Position is eligible to work remotely one or more days per week, per company policy.

REQUIREMENTS: Bachelor's degree, or foreign equivalent, in Computer Science, Engineering, or related technical field, and five (5) years of experience designing, delivering, managing, and improving IT services using Information Technology Service Management (ITSM) practices and tools, including ServiceNow, ServiceNow Configuration Management Database (CMDB), and reporting tools including Power BI; automating processes, improving service delivery, and enhancing operational efficiency using ServiceNow; analyzing data using Excel, SQL, and Python and its libraries, including NumPy, R, Pandas, scikit-learn, TensorFlow, and PyTorch; of which three (3) years include managing and manipulating relational databases using SQL; of which one (1) year includes creating interactive dashboards, reports, and data visualizations using Tableau.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills
Python (Programming Language), PyTorch, ServiceNow Configuration Management Database (CMDB)

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