Assistant Lube Center Manager
FARR GM 1403 LLC
Job Description
Job Description
Our Company is Expanding and Our team is growing and we're looking for a friendly, communicative, and customer service-oriented assistant manager to help oversee daily operations at our store location. In this position, you will play a pivotal role in managing our team of retail associates, interfacing with our customers, and contributing to the overall success and profitability of the store.
Assistant Manager Duties and Responsibilities
- Technical Automotive Service and Mechanical Experience
- Recruit, train, and supervise retail staff
- State Vehicle Inspector a plus.
- Motivate staff to meet those sales goals
- Address customer complaints and issues in a professional manner
- Handle staff conflicts, complaints, and problems
- Prepare various promotional materials and in-store displays
- Ensure compliance with various health and safety regulations
- Collaborate with the head office to ensure store location lives up to standards
- Job is 90% shop focused and 10% administrative focused.
Requirements and Qualifications
- 3+ years experience working as a technician, service advisor, or in Quick Lube management.
- Inspectors license a plus.
- Excellent interpersonal communication capabilities
- Customer service-oriented attitude
- Confidence to lead and direct a team of associates
- Ability to stay organized and manage time effectively
- Strengths in leadership, management, team building, and problem-solving
- Capability to thrive in a fast-paced and oftentimes high-pressure environment
- Numerical and analytical knowledge to properly manage cash and financial records
- Understanding of basic business management functions
- Enthusiasm and a positive attitude
- Minimum of a high school diploma. Candidates with associate's or bachelor's degrees will be given a preference
- 3+ years of experience working in a retail environment, ideally in a supervisory role
- Proven competencies in effective communication and management
- Willingness to learn and tackle new challenges
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