Lead, Account Management (Manila based)

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Agoda is a travel booking platform with accommodations at its core. As our accommodation partners are key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda’s Partner Services specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry‑leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long‑term relationships that span borders and cultures and result in incredible value for Agoda, our partners, and our customers. The Opportunity As a Lead, Account Management for the Philippines, you will act as team lead of the region. Your objectives will be to (i) manage the team of account managers & understand/fill gaps in the market to ensure best‑in‑class supply quality and to (ii) grow Agoda’s footprint in your region. You will set up and execute a regional strategy plan, demonstrate a high level of commercial savvy, motivate & coach a team, pursue a get‑things‑done attitude, and develop profitable long‑term partnerships with both internal and external customers. Responsibilities Act as a team lead of the region Help the management team build a strategy to significantly increase Agoda’s footprint in the region Coordinate with senior management on strategic planning and objectives Conduct market research into trends in the industry and market to ensure the competitiveness of Agoda’s products Represent the company at relevant tradeshows, workshops and events to promote the Agoda brand and products Develop and own relationships with key decision makers at hotels, technology partners and other relevant partners Insure Best in Class Supply (best availability at the best price with great content) Build a 360 vision of the quality of the supply in your region and a plan on how to fix the gaps Lead a team of market managers in managing successful hotel partnerships Support market managers in partner visits according to internal goals, targets and objectives Develop tools and processes to contribute to greater productivity and efficiency of your team Implement strategies and promotional activities with partners to enhance productivity and opportunities to maintain a competitive advantage for the Agoda website Develop a High Performing team Help in the recruitment Coach team What you’ll Need to Succeed Bachelor or equivalent degree required; MBA is a plus 5‑10 years’ experience as Sales in a fast‑growing globally operating travel/ e‑commerce company Minimum 3 years’ experience leading successful teams in e‑commerce or travel industry roles; proven track record of being a leader that others look up to Exceptionally strong Excel and data visualization skills Analytical mindset, with proven track record in using data to make decisions Excellent interpersonal skills and demonstrated ability to report and persuade different levels, including senior management Ability to communicate value proposition and recommend solutions to potential partners Professional “get it done” attitude and work ethic Adapts well to and is energized by change It’s Great if you have: Experience in Travel industry Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. #J-18808-Ljbffr