Distribution Lead

Watts Distribution Center Lead

Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

Scope of Position

The Distribution Center Lead supports daily warehouse operations by coordinating workflow, assisting team members, and ensuring assigned department activities are completed safely, accurately, and on schedule. This role works closely with the Supervisor to prioritize work, communicate operational needs, support training and problem solving, maintain quality and inventory standards, and help drive department efficiency overall. The DC Lead serves as a working lead and point of contact for employees while helping ensure compliance with company policies, safety expectations, and standard operating procedures.

Primary Job Duties and Responsibilities

1. Perform job duties in accordance with department operating instructions, company policies, and standard operating procedures.
2. Review work schedules and department status with the Supervisor to support daily operational priorities.
3. Coordinate work assignments and provide directions to employees under Supervisor guidance.
4. Coordinate truck arrivals, dock assignments, and daily inventory counts.
5. Monitor product movement and staging to ensure materials are properly identified, organized, and kept separate as required.
6. Assist with work assignments or reassignments to support efficient use of labor, equipment, and order flow.
7. Support employees by answering questions, solving problems, reviewing quality, and assisting with training.
8. Keep the Supervisor informed of shipping status, operational issues, safety concerns, and other problems as they occur.
9. Establish and maintain effective communication and problem solving within the warehouse environment.
10. Report equipment issues or malfunctions to the Supervisor and Maintenance personnel.
11. Maintain a clean, safe, and organized work area.
12. Coordinate multiple tasks and respond quickly to operational issues.
13. Assist the Supervisor with adjusting work procedures to meet shipping schedules and department priorities.
14. Analyze and resolve work problems or assist employees in resolving work-related issues.
15. Support efficient department operations in the absence of the Supervisor, within assigned authority.
16. Perform other duties as assigned.

Required Qualifications

• Knowledge of warehouse operations, product flow, inventory handling, and procedures within the assigned area.
• Ability to operate or learn specified warehouse equipment safely and effectively.
• Ability to identify products, parts, labels, packaging requirements, and quality standards.
• Ability to complete required operational records accurately and on time.
• Ability to use warehouse systems, RF scanners, or similar technology as required by the assigned area.
• Prior warehouse, distribution, logistics, or related experience required; lead, trainer, or informal leadership experience preferred.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent.
• Strong communication, organization, problem-solving, and follow-up skills.
• Ability to work safely, support team members, and model company expectations.

Preferred Qualifications

• Leadership Experience: Previous lead, trainer, coordinator, or informal leadership experience in a warehouse, distribution, or logistics environment.
• Shipping Operations: Prior experience with shipping, dock operations, staging, small parcel, LTL, or outbound order flow.
• Warehouse Systems: Experience using warehouse systems, RF scanners, ERP/WMS platforms, SAP, or similar technology.
• Training and Coaching: Experience training, coaching, or supporting team members on standard work, safety expectations, quality, and productivity requirements.

General Applicable Company Competencies

• Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

• Work is performed in a warehouse and/or office environment.

*As required by the Americans with Disabilities Act (ADA).

Watts is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minority status, or any other category protected by applicable federal, state, or local law.

Consistent with applicable law, Watts will provide reasonable accommodation for qualified individuals with disabilities. Employees who need reasonable accommodation should contact Human Resources.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• While performing this job, the employee is frequently required to walk, talk, and hear. The employee may occasionally stand, sit, use hands to handle or feel objects, and lift or move up to 50 pounds. This role also requires close, color, peripheral, and depth vision; the ability to adjust focus; and the ability to read documents and communicate clearly with management and coworkers.
• Ability to wear required personal protective equipment, which may include safety shoes, safety glasses, or other required PPE.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.