Household Goods Coordinator

Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move. Customer Service: ability to effectively communicate by email or phone with the customer to complete the necessary documents required to coordinate the move Ensure all shipment-related documentation is completed correctly as required. Interact closely with the moving team in preparation for the customer's goods Coordinate with the moving team to ensure proper packing, removal and loading ofthe customer’s goods Establish and maintain a professional working relationship with the moving team General business support function as assigned Qualifications Bilingual English/ Japanese; ability to read, write & speak English and Japanese Computer skills to include data entry and the use of Microsoft Word, Excel, and Outlook Ability to clearly communicate directions to the driver and moving team Ability to work overtime to meet the customer needs Strong customer service skills At least 1 year of experience in customer service #J-18808-Ljbffr Express Employment Professionals - Cincinnati East