FT-Sales Supervisor, SANDRO, Santa Clara, CA

Santa Clara, CA, USA FT Sales Supervisor @ Valley Fair

COMP $22.00-$25.00

SMCP is a global fashion retailer that blends Parisian elegance with sustainable design. While the company offers extensive training and creative freedom, the Sales Supervisor role focuses on delivering exceptional customer experiences and driving sales performance in a fast‑paced boutique environment. What You’ll Do Leadership & Team Development Set the standard for clienteling and customer service by leading by example. Coach and mentor associates to improve selling skills, service techniques, and product knowledge. Foster a supportive, high‑performing team culture. Client Experience & Sales Build and maintain strong client relationships through personalized service and follow‑ups. Provide expert styling guidance to create an exceptional shopping experience. Achieve personal sales targets while contributing to overall team performance. Store Operations & Presentation Maintain visual standards on the selling floor and store layout. Oversee product replenishment to align inventory with demand. Address customer concerns professionally, turning challenges into positive outcomes. Operational Excellence Support back‑of‑house processes, including cash handling and KPI tracking. Assist with opening/closing procedures to ensure smooth daily operations. Drive sales and KPI success by fostering a results‑driven environment. Who You Are 1–2 years of sales or service experience, preferably with supervisory exposure. Passionate about fashion with a keen eye for Parisian style. A natural leader—confident, inspiring, and eager to mentor. A strong communicator—friendly, outgoing, and persuasive. Adaptable and flexible with scheduling, including evenings, weekends, and holidays. Ambitious and driven, with a desire to grow into an Assistant Store Manager role. Benefits Competitive base hourly pay, individual commission, and sales incentives. 50% employee discount on all seasons’ collections. Cell phone contribution. Comprehensive health, dental, life insurance, and disability coverage. Employer‑matched 401(k). Paid time off (vacation, sick time, holidays) and paid parental leave. Pet benefits and access to the Employee Assistance Program (EAP). MAVEN Family Planning support. SMCP is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace. #J-18808-Ljbffr SMCP NORTH AMERICA (US, CANADA)