Compliance Program Manager
Windstream
Compliance Program Manager – SLED
Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses.
About the Role:
The Compliance Program Manager – SLED is responsible for developing, implementing, and overseeing compliance programs that support the company's business with state, local government, and education customers. This role ensures adherence to applicable laws, regulations, contractual obligations, procurement requirements, and internal policies related to public sector business.
The Compliance Program Manager partners closely with Sales, Legal, Contracts, Finance, Operations, and other cross-functional teams to reduce risk, strengthen internal controls, support compliant growth, and promote ethical business practices in the SLED market. This role is especially focused on compliance in the procurement, performance, billing, and administration of proposals and contracts with government entities, particularly within the USAC space.
What You'll Do:
- Develop, maintain, and enhance compliance programs, policies, procedures, and controls supporting SLED business activities.
- Monitor compliance with applicable federal, state, local, and education contracting requirements, including procurement rules, recordkeeping, billing integrity, audit readiness, and contractual obligations.
- Partner with internal stakeholders to ensure compliant participation in SLED opportunities, proposals, bids, renewals, and contract administration.
- Monitor and enforce internal policies on ethical business conduct related to government customers, including:
- procurement integrity and LCP compliance,
- conflicts of interest,
- gifts, gratuities, and anti-kickback requirements,
- consultant use,
- and false claims / false statements risk.
- Establish and manage compliance review processes for SLED transactions, bids, documentation, and operational execution.
- Support training and certification requirements for employees involved in government-related work; ensure covered employees understand and follow required compliance standards.
- Conduct compliance risk assessments and identify control gaps, remediation plans, and process improvements.
- Investigate potential compliance concerns, support internal reviews, and coordinate corrective actions when needed.
- Maintain documentation and reporting needed for audits, internal reviews, and leadership updates.
- Collaborate with related teams to support compliant execution of public sector opportunities and submissions. Internal government program support includes bid submission tracking and compliance-focused coordination.
- Track changes in relevant laws, regulations, and public sector procurement practices and translate them into actionable business guidance.
- Serve as a subject matter expert for SLED compliance and advise leadership on risk trends, issue escalation, and best practices.
- Partner with Sales and Engineering teams for strategic planning ahead of USAC funding seasons, identifying targets, qualifying leads, and reviewing RFPs for pursuit.
Minimum Requirements:
- Bachelor's degree in Business, Compliance, Legal Studies, Public Administration, Finance, or a related field; equivalent experience may be considered.
- 5+ years of experience in compliance, contract administration, government programs, legal operations, risk management, or related functions.
- Experience supporting public sector, government contracting, or SLED business operations.
- Working knowledge of compliance requirements associated with state, local, or education customers, and USAC related funding.
- Strong understanding of policy development, training, documentation, internal controls, and audit support.
- Demonstrated ability to work cross-functionally with Legal, Sales, Finance, Operations, and program teams.
- Strong written and verbal communication skills, with the ability to explain complex compliance requirements clearly.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a deadline-driven environment.
Preferred Requirements:
- Experience with telecommunications, technology, managed services, or regulated industries.
- Familiarity with government procurement processes, cooperative purchasing vehicles, and public sector contracting practices.
- Experience supporting compliance for proposal submissions, contract performance, and billing controls.
- Certification such as CRCM, CCEP, PMP, or similar compliance / program management credential.
- Knowledge of E-Rate, RHC, public funding programs, or education-sector procurement environments.
Core Competencies:
- Compliance program management
- Risk assessment and mitigation
- Government contracting awareness
- Policy and procedure development
- Audit and documentation readiness
- Cross-functional leadership
- Ethical judgment and integrity
- Training and stakeholder enablement
- Process improvement
- Analytical problem-solving
Success Measures:
- Effective implementation and maintenance of SLED compliance controls
- Reduced compliance risk in bids, contracts, and operational execution
- Timely completion of required training and certifications for covered employees
- Strong audit readiness and documentation quality
- Clear, practical guidance that enables compliant revenue growth in the SLED market
Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.
Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
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