Regional Technical Training and Development Manager

Regional Technical Training and Development Manager

The Regional Technical Training and Development Manager will work with the People and Safety teams in designing, implementing, and managing comprehensive learning and development programs aimed at enhancing the technical skills, safety practices, and service delivery of Field Leaders within their region. This role plays a critical role in ensuring that all Field Leaders are equipped with the necessary skills to meet company standards for maintenance and repair of elevators, escalators, and other vertical transportation systems.

This role also ensures that Field Leaders meet certification and licensing requirements, including supporting teammates through Certified Elevator Technician (CET) certification programs, overseeing mechanic licensing, and managing apprenticeship programs that cultivate the next generation of elevator professionals.

Key responsibilities include:

• Training Program Development: Partner with the People and Safety teams to design and develop training programs and materials focused on technical skills, safety protocols, and industry standards for elevator systems.
• Field Leader Training: Conduct hands-on and classroom-based training for new hires and existing Field Leaders, covering maintenance, troubleshooting, and repair.
• Performance Monitoring and Improvement: Evaluate the performance of Field Leaders during and after training to assess skill levels and identify areas for improvement.
• Compliance and Safety: Promote a culture of safety through education and adherence to company safety policies.
• Collaboration and Communication: Work closely with Branch Managers and Field Supervisors to identify training needs and develop strategies to address them.
• Travel: Regular travel within the region to provide on-site training and support.

Qualifications:

• Education: High school diploma or equivalent required. Technical degree or certifications in elevator technology or a related field preferred.
• Experience: Minimum of 10 years of experience in the elevator or vertical transportation industry, with hands-on experience in field operations, installation, maintenance, or repair. Previous experience in a training or supervisory role is highly desirable.
• Skills: Strong technical knowledge of elevator systems, including installation, troubleshooting, and repair. Excellent communication and presentation skills, with the ability to train diverse groups of people effectively. Knowledge of OSHA regulations, safety standards, and elevator industry best practices. Ability to design and develop training materials using a variety of media (e.g., PowerPoint, video, hands-on demonstrations). Bilingual in English and Spanish.
• Other: Valid driver's license and willingness to travel regularly within the assigned region.

Elevated is an Equal Opportunity Employer. We value diversity and encourage applicants of all backgrounds regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.