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Junior NOC Analyst: Incident & Network Troubleshooter

Empower AI

Empower AI in Reston, VA is seeking a Central Incident & Network Triage Specialist to serve as the primary POC for incident coordination and end-user support. You will document in ServiceNow and coordinate with vendors to resolve issues affecting IT services. Qualified candidates have 0–5 years of experience in end-user support, ITILv4 certification, and the ability to obtain Public Trust clearance. Proficiency with LAN/MAN/WAN and BAS troubleshooting is expected. #J-18808-Ljbffr Empower AI

Vacancy posted 2 days ago
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