Shop Foreman

Job Description

Job Description

ABOUT US: Ten-8 Fire and Safety, LLC is a major United States distributor of fire and emergency apparatus, industrial vehicles, and equipment. Focused on serving customers in Florida and Georgia, our knowledgeable staff of sales, service, and support personnel is comprised of over 300 employees. For 40 years, we have worked hard to improve our business and expand our customer base, continually investing in our personnel and facilities. Operating out of 17 service locations, we strive to make our service experience second to none!

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SUMMARY: The Shop Foreman oversees the day-to-day operations of the service center. The Shop Foreman must be able to work with all departments within Ten-8 and OEM manufacturers

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned by the Service Center Manager and COO to accomplish the mission and vision of Ten-8 Fire & Safety.

• Ensure safe, efficient, and effective use of staff, service center, and equipment.
• Determine priorities and allocate work to the appropriate department staff.
• Perform courtesy inspections on all vehicles when they arrive at the service center.
• Provide repair times to the Service Manager the same day as the quote is prepared.
• Monitor work progress and facilitate, as necessary, to meet promised scheduled times.
• Advise the Service Writer on best methods of repair and determine repair times in consultation with the Service Manager and OEM information.
• Ensure service and repair targets are met to ensure all work is carried out within a realistic time frame, and if required, within quoted time frames.
• Inform the Service Manager on revisions to service tickets or schedule change
• Work efficiently with the Parts Associate and/or Service Manager on issues affecting availability of parts. Take responsibility for parts ordering/receipt into the service center.
• Use the SAP Business One system to manage service operations, including creating worksheets, assigning tasks, tracking job times, and recording labor, handle parts and equipment by ordering, receiving, transferring, and submitting final service tickets with all relevant details to the Service Writer.
• Support industrial sales department to ensure the efficient, expedited delivery of new vehicles.
• Maintain and furnish necessary special tools and diagnostic software for technicians to perform their jobs safely, efficiently, and correctly.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• 3-5 years in the automotive or truck repair business.
• Ability to work under limited supervision.
• CDL preferred.
• ASE / EVT certifications preferred.

OTHER SKILLS AND ABILITIES: Must be able to work independently on assigned tasks as well as to accept direction on given assignments.

• Prior service center management required.
• Proven ability to work both independently and in a team environment.
• We must have the ability to establish and maintain effective customer relationships.
• Ability to prioritize tasks and work quickly and efficiently.
• Parts experience a plus but not required.
• Some mechanical experience required.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand for long periods (up to 8–10 hours per shift).
• Frequent walking, bending, stooping, kneeling, crouching, and reaching.
• Ability to lift and move objects up to 50 lbs independently.
• Must be able to work in various physical environments, including exposure to loud noise, vibrations, chemicals, fumes, and fluctuating temperatures.
• Regular use of hands to operate hand tools, power tools, and diagnostic equipment.

EEO STATEMENT: Ten-8 Fire & Safety provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

DRUG FREE WORKPLACE: Ten-8 Fire & Safety is committed to protecting the safety, health and wellbeing of all employees and other individuals in our workplace. As a condition of employment, employees are required to participate in pre-employment drug screening.

Ten-8 Fire and Safety, LLC is a major United States distributor of fire and emergency apparatus and equipment. Focused on serving customers in Florida and Georgia, our knowledgeable staff of sales, service, and support personnel is comprised of over 300 employees. For 40 years, we have worked hard to improve our business and expand our customer base, continually investing in our personnel and facilities. Operating out of sixteen service locations, we strive to make our service experience second to none!

Company Description

Ten-8 Fire and Safety, LLC is a major United States distributor of fire and emergency apparatus and equipment. Focused on serving customers in Florida and Georgia, our knowledgeable staff of sales, service, and support personnel is comprised of over 300 employees. For 40 years, we have worked hard to improve our business and expand our customer base, continually investing in our personnel and facilities. Operating out of sixteen service locations, we strive to make our service experience second to none!