Retail Associate

Retail AssociateRowayton, CTAbout Penny LinnYou'll be able to contribute, develop, and learn from a growing needlepoint lifestyle brand. We pride ourselves in high-touch customer service and look forward to bringing on members to our team. These role will be pivotal as we continue round out the Penny Linn corporate team. We are a rapidly growing small business. The work you produce and the relationships you form will directly impact the company's success. We're looking for someone who gets excited about the opportunity to join a close-knit team and take this business to the next level! We value creative minds with an entrepreneurial spirit. You should be agile enough to juggle multiple priorities in a fast-paced environment.QualificationsStrong customer service/communication skillsAttention to detailFriendly and energeticGood organization skillsSelf-starterExperienced NeedlepointerAble to comfortably lift 30+ lbs. boxesResponsibilitiesGreet all customer warmly and create a welcoming, inclusive environment within Penny Linn retail spacesProvide knowledgeable, attentive customer service, including assistance with canvas selection, threads, and basic project guidanceEducate customers on products, techniques and store offering while tailoring recommendations to individual needs and skill levelsMaintain a clean, organized and visually appealing sales floor, including restocking merchandise and tidying displaysAccurately process sales through Shopify POS systemAssist with receiving and stocking new inventory as neededSupport in-store events, classes and community programming, including setup, customer assistance and breakdownWork collaboratively with the store team to ensure store goals and coverage needs are metRepresent the Penny Linn brand with professionalism, enthusiasm, and a passion for needlepointJob Type: Part-time or Full-time, weekend availability requiredExperience: Customer service: 1 year (Preferred), Needlepointer (Required)About Penny LinnYou'll be able to contribute, develop, and learn from a growing needlepoint lifestyle brand. We pride ourselves in high-touch customer service and look forward to bringing on members to our team. These role will be pivotal as we continue round out the Penny Linn corporate team. We are a rapidly growing small business. The work you produce and the relationships you form will directly impact the company's success. We're looking for someone who gets excited about the opportunity to join a close-knit team and take this business to the next level! We value creative minds with an entrepreneurial spirit. You should be agile enough to juggle multiple priorities in a fast-paced environment. The kind of team member we are looking for:Has drive, tenacity, enthusiasm, and a stellar work ethic.Someone passionate, kind, uplifting, and encouraging to new and existing needlepointers finding Penny Linn for the first or 10th time.Excellent communication and interpersonal skills.Strong copywriting and grammar skills.Ability to manage multiple projects and deadlines with attention to detail.Collaborative attitude with the ability to work closely with other departments.Friendly, energetic, self-starter