Senior Systems Administrator

Exceptional Service, Endless Improvement, PassionatePeople, andHonest and Forthright.Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive. Due to continuedgrowth,we are currentlyseekingto add a Sr. Systems Administrator. In this role, youwill provide expert-level support, lead complex technical projects, andbe responsible for: Responsibilities Design,implement, and support cloud infrastructure Provide support and troubleshooting to resolve technical issues for end users SupportofMicrosoft-related technologies: Windows Server, Office 365/Exchange, SQL,SharePoint, etc. Support of virtual environments, including VMware and Hyper-V Support backup and disaster recovery solutions Configure, install, and support various network devices and services, including WAN and LANconnectivity, routers, firewalls, & security Liaise with third-party vendors and other IT personnel for problem-resolution Effectively communicate with customers on ticket progress, impending changes, or agreed-upon outages, etc. Maintain strong client system documentation, including system reviews and recommendations Maintain daily documentation by entering time, expenses, and all work as service tickets inConnectWise Other duties as assigned Qualifications Bachelor’s degree or equivalent in the IT field MCSE 2012/2016 or VCP 6/6.5 certification (preferred). 7+ years of experience in IT (preferred). Experience with Cisco, Meraki, Datto, VMware, Office 365, and Mac OS (a plus). AWS or Azure experience (a plus). Strong communicationskills with the ability to collaborate in a team environment. High attention to detail and organization, with the ability to manage multiple tasks efficiently. Enthusiasm for contributing to the success of a growing company and client base. Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life,Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fullystocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more! Our Commitment to Inclusion Charles IT is committed to creating an inclusive environment for all employees. We do not discriminatebased on race, color, religion, sex, age, national origin, marital status, disability, veteran status, geneticinformation, sexual orientation, gender identity, or any other protected category. We welcome andencourage diverse perspectives. The information contained in this job description is for compliance with the American with DisabilitiesAct (A.D.A.) and is not an exhaustive list of the duties performed for this position.Additionalduties mayberequired. Charles IT specializes in providing personalized IT solutions for highly regulated industries, ensuring compliance and disaster recovery with a customer-centric approach and dedicated support. IT Services and IT Consulting Professional Services 150 William Street, Middletown, CT 06457, US 750 East Main Street, Stamford, CT 06902, US #J-18808-Ljbffr