IT Operations & Infrastructure Intern

Job Description

Job Description

We are seeking motivated students to join our Intern Program! As an Alpek Polyester USA Intern, you’ll be making an impact on the world with one of the largest leading global producers of sustainable PET materials while putting your learning into practice through collaborative team and project opportunities that offer innovative solutions to our customers and real-world hands-on experience to kickstart your career. 

As an IT Operations & Infrastructure Intern, you will primarily support end-user hardware deployment, multi-site asset tracking, network operations and day-to-day technical troubleshooting. This internship provides hands-on experience with real-world challenges related to modern enterprise endpoint/general IT infrastructure management, virtual machine deployment, and corporate security compliance. 

The student selected as the IT Operations & Infrastructure Intern will work at our Columbia Site located in 570 K Ave Gaston, SC. Interns are reportable to their assigned team's supervisor and will have the opportunity to collaborate cross functionally with other personnel and teams at their intern site to accomplish their assigned projects and tasks including: 
Responsibilities

• First-Line Support: Ticket triage, password resets, and account unlock, monitor alerts and help identify urgent operational or infrastructure issues for escalation. 
• Hardware & Deployment: Imaging/deploying PCs, cable patching. inventory tracking and asset tagging to be shared amongst all IT sites to check it before buying hardware. 
• Maintenance & Setup: Software installations, updates, office moves, and equipment setup, development and testing of Windows Autopilot and endpoint management. 
• Documentation: Updating IT technical guides, knowledge base articles, tracking vendor billing. 
• Supervised Projects: Basic network implementation or troubleshooting, creating virtual machines, test user for CIS controls, Conditional Access policies, and other security measures. 

Required Skills

• Currently enrolled in a Bachelor's or Master's program focusing in IT related studies
• Excellent communication skills and the ability to collaborate effectively within a team environment. 
• Initiative, Self-learning, Critical Thinking & Problem Solving, Clear Technical Writing, Methodical Troubleshooting, Attention to Detail, Escalation Judgment, etc. 
  

Alpek Polyester USA, LLC  is a global leader in the production of PTA (Terephthalic Acid), PET (Polyethylene Terephthalate) Resins, PET Recycling (rPET), and Specialty Polymers. This integrated business services customers all over the world using its global network of manufacturing entities within the Alpek Polyester umbrella. We are committed to improving people’s lives through our products, innovations, and a commitment to sustainability and protecting the environment. 

Alpek Polyester USA, LLC is headquartered in Charlotte, NC with manufacturing facilities in the Carolinas, Mississippi, Indiana, and Pennsylvania. 

Alpek Polyester USA, LLC is a division of Alpek, the petrochemicals and synthetic fibers business group of Alfa, S.A.B. de C.V., one of Mexico's largest corporations. 

Alpek Polyester USA, LLC is subject to US Department of Commerce export regulations and thus must hire individuals who meet national security requirements. Interested applicants (or temporary employees) must meet eligibility requirements. Alpek Polyester USA, LLC is an Equal Opportunity Employer.