Audiology Scheduling Assistant

Job Description

Job Description

Description:

Scheduling Assistant — In Office
Join a patient-focused eye care team where your organization, professionalism, and friendly communication help create a seamless experience from the first phone call to the final follow-up. As a Scheduling Assistant, you will support daily clinic operations, coordinate appointments, and serve as an important point of contact for patients and providers in a fast-paced, in-office environment.

What You’ll Do

· Manage and coordinate patient appointments through high-volume phone communication

· Respond to patient inquiries with professionalism, empathy, and excellent customer service

· Confirm, schedule, and reschedule appointments to support efficient clinic flow

· Maintain accurate patient information, appointment schedules, and related documentation

· Partner with providers and clinical team members to keep daily operations running smoothly

· Support patient intake, follow-up, and other administrative needs assigned

· Confirm schedules with providers and clinical team members

What You’ll Bring

· Previous experience in a medical, optometry, or patient-facing office setting preferred

· Clear, courteous communication skills and a patient-first approach

· Strong organization, attention to detail, and ability to manage multiple priorities

· Comfort using scheduling software, electronic records, and standard office tools

· Ability to remain calm, professional, and solution-oriented in a high-volume phone environment

· A proactive mindset, strong problem-solving skills, and commitment to accuracy

Must be able to work in-office only; remote or hybrid options are not available

Ready to make an impact? If you are dependable, detail-oriented, and passionate about providing an exceptional patient experience, we would love to hear from you. Apply today to join a supportive, growth-oriented eye care team and take the next step in your career.