Fitness Coordinator

Fitness Coordinator

The Fitness Coordinator reports directly to the Director of Fitness. This candidate will provide 30 hours of weekly support to all fitness departments (aquatics, fitness, personal training, group exercise, mind/body, racquet sports, golf) with a goal of supporting daily administrative and technical duties as well as driving the member experience. Additionally, provides coverage for managers on holiday/time off requests. Fitness Coordinators also assist in emailing new and reinstated members daily, assisting with any promotional outreach and giving input on innovative new fitness socials along with all other job duties listed below. Additional duties may be given as needed.

Pay Rate: $25.00 per hour

Schedule: Sunday: off Monday: off Tuesday: 9:00am-5:30pm Wednesday: off Thursday: 9:00am-5:30pm Friday: 10:00am-6:30pm Saturday: 8:00am-2:00pm

Essential Functions:

• Assist all 8 fitness departments as needed per that manager (Personal Training, Nutrition, Mind/Body, Fitness, Aquatics, Golf, Racquet Sports, Group Exercise)
• Be a managerial presence to members and staff by providing department information and following up on requests
• Proficient knowledge of FITVUE administrative functions
• Reservations for all fitness departments
• Personal training and mind body cancellations & refunds
• Knowledge of personal trainers to assist matching members when needed
• Ability to perform fitness tests (Inbody, Bodpod, RMR, VO2)
• Check fitness & group exercise programs emails and voicemails and respond in a timely manner
• Assist with checking aquatics, mind/body, racquet sports and golf as needed
• Support Fitness Attendant essential functions and cover shifts when necessary
• Knowledge of all fitness departments to assist in booking, offer suggestions on new things to try, etc.
• Personal training, stretching, boxing, fitness testing, mind/body, aquatics, golf, racquet sports, group exercise and nutrition
• Promote fitness services to new and existing clients
• Attend quarterly department meetings, management meetings, and all other mandatory trainings.
• Handle any member or employee incidents that happen during shift; enter Fitvue case in a timely manner and follow up on any items needed
• Enforce all policies and procedures
• Fitness manager on duty for mornings, evenings, weekends, holidays as needed
• Provide appropriate hand off of any duties between morning and evening fitness coordinators
• Address any staff concerns or issues related to member service
• Readily available to meet with a new or existing member to discuss the best path forward in their personal fitness journey
• Innovation of new fitness social/class ideas that collaborate with other departments
• Monitor equipment organization and inventory needs across all fitness departments
• Includes but is not limited to:
• Cleanliness & organization
• Report missing and broken equipment

Other Job Functions:

• Attendance at all mandatory club and department meetings
• All other duties as assigned by management