Referrals Specialist

Referrals Specialist
Department: Family Practice/ Internal Medicine
Location: 330 Benfield Drive, Savannah, GA

SOUTHCOAST HEALTH IS LOOKING FOR AN EXPERIENCED FULL-TIME REFERRALS SPECIALIST

Provide support for providers that include care coordination for assigned patients, including information and referrals. Act as a liaison between SouthCoast and other health care providers in the community.


Qualifications :

• Ability to exercise professionalism in dealing with all levels of personnel, patients and patients' families.
• Ability to communicate clearly and concisely.
• Ability to work cooperatively as member of the medical office's team.
• Ability to respond to stressful/emergency situations in a calm and effective manner.
• Knowledge of Medical Terminology.
• Knowledge of clinic policies and procedures related to referrals.

Responsibilities:

• Works in conjunction with the department to ensure daily and monthly tasks are completed timely and efficiently.
• Obtain referral orders/information from clinical staff or providers.
• Schedule referral appointments within 2-3 business days for appointments and document necessary notes.
• Run tracking reports weekly/monthly to ensure that Quality Assurance goals are met.
• Maintain communication with clinical staff for no shows/refusal appointments.
• Performs or assists with other special projects as assigned by Supervisor.
• Complies with all HIPAA regulations.

Education/ Experience :


High school diploma or equivalent. Minimum of one year experience in medical office. Computer experience.

Benefits:


Competitive salary, health, HSA,/FSA, dental, vision, life and long term disability insurance. 401K with employer contribution, PTO and holidays. Voluntary supplemental insurance (i.e. critical illness, hospital, short term disability, life, etc.) . EEO, DFW, MFVD