University Programs Business Process Coordinator - Term

Argonne National Laboratory, a U.S. Department of Energy National Laboratory, invites you to apply for the University Programs Business Process Coordinator position within Institutional Partnerships. The role supports strategic partnerships with academia to build the STEM workforce and manages the daily workflow and data collection for our University Student and Joint Appointment (Faculty) Programs, serving approximately 2,000 participants annually. Responsibilities Facilitate the application process of the University Student and Joint Appointment programs, including the Workday Recruiter process, applicant and user technical support, and triaging email inbox inquiries regarding the programs and procedures. Interact with business staff and operations divisions across the Laboratory regarding student or faculty process inquiries to drive process efficiency and consistency. Enhance and manage university student and faculty data dashboards to ensure transparency and alignment with program reporting requirements. Maintain internal and external web pages and content for University Programs. Identify opportunities for process improvement and implement solutions using automation and AI. Contribute to the analysis of program data, curate survey instruments, and develop data visualizations that drive program improvement and growth. Qualifications Bachelor's degree in business administration or a related field with a minimum of 2+ years of professional experience in implementing business processes for student/faculty appointments or equivalent. Strong organizational skills, excellent attention to detail, and proficiency in data entry, data analysis, and compliance oversight. Excellent written and verbal communication skills, time management, customer service, and interpersonal skills. Proficiency in using online application systems, cloud-based collaboration tools, and enterprise business systems, including experience with platforms such as Workday, PowerBI, and Argonne business systems. Advanced proficiency in Microsoft Office applications, particularly Excel for data analysis, reporting, dashboard development, and advanced formulas and functions. Experience leveraging data systems and visualization tools to support program management, operational efficiency, decision‑making, and reporting. Preferred experience or familiarity with artificial intelligence concepts (e.g., AI for Operations), generative AI tools, and prompt engineering. Demonstrated experience working within a high‑functioning matrixed team in a dynamic environment managing multiple competing deadlines. Ability to model Argonne's Core Values: Impact, Safety, Respect, Integrity, and Teamwork. The expected hiring range for this position is $60,750.00 – $94,770.00. Compensation will be determined based on the position's scope, candidate qualifications, business considerations, internal equity, and external market pay for comparable jobs. Comprehensive benefits are part of the total rewards package. As an equal employment opportunity employer, and in accordance with our core values of impact, safety, respect, integrity, and teamwork, Argonne National Laboratory is committed to a safe and welcoming workplace that fosters collaborative scientific discovery and innovation. Argonne encourages everyone to apply for employment. Argonne is committed to nondiscrimination and considers all qualified applicants for employment without regard to any characteristic protected by law. All Argonne offers of employment are contingent upon a background check that includes an assessment of criminal conviction history conducted on an individualized basis. Individuals may be required to obtain a government access authorization involving additional background check requirements. Failure to obtain or maintain such authorization may result in the withdrawal of a job offer or future termination of employment. #J-18808-Ljbffr Argonne National Laboratory