Finance & Business Management

Job Description

Join Consumer Banking as a strategic leader and the primary point of contact for financial decision-making across your aligned territory. You’ll partner closely with two Region Directors and key stakeholders, contribute to broader divisional and national initiatives, and reinforce the firm’s business model for generating customer value while propelling financial and non-financial results.

As a Regional Business Manager in Consumer Banking, you will serve as a trusted advisor to your Region Directors, providing strategic financial input and analytical leadership. You’ll plan, develop, implement, and evaluate regional performance—turning business and financial drivers into strategies that deliver results. You will build strong relationships across the region and the broader finance organization, maintain a clear view of the competitive landscape, and help influence business strategy and key initiatives.

Job Responsibilities 

• Serve as a trusted advisor to the Region Directors, providing clarity on how to use analytics to gain insights, evaluate metrics, and propel results
• Provide strategic analytical and business management support for Consumer Banking, including planning, developing, organizing, implementing, and evaluating regional performance
• Produce reporting and analyze financial results, including expenses; identify productivity initiatives and drive implementation
• Leverage business and financial principles and key business drivers to plan across the region, assess performance requirements, and develop strategies with the Regional Leadership Team
• Establish and maintain relationships with key stakeholders across the region (e.g., One Chase partners, Operations, HR, Recruiting) in conjunction with the Region Director
• Act as a conduit to the broader finance organization (e.g., P&A, Workforce Planning, Data & Analytics, Operational Risk)
• Maintain a comprehensive view of the competitive landscape, leveraging industry expertise and insights to develop performance metrics aligned with firm priorities
• Influence new business strategy, strategic initiatives, or platforms, including aligning department and support groups (Finance, Technology, Operations, Legal, Compliance)
• Optimize bottom-line business performance by driving key initiatives
• Partner with the Region Director to drive business reviews—planning and coordinating region and market KPIs and identifying trends for discussion within the territory
• Represent the business in internal and external working groups

Required Qualifications, Capabilities, and Skills 

• 5+ years of experience in financial organizations
• Bachelor’s degree in Accounting, Finance, or related field experience
• Demonstrated ability to build relationships, partner with, and influence stakeholders across multiple functions and lines of business to drive strategic efforts and enhance reporting and analysis
• Ability to navigate complex financial situations to maximize results, and to stand alone and influence the actions of others outside their reporting structure
• Proficiency in MS Office and relevant financial reporting software
• Proven ability to lead a team and develop individuals
• Ability to travel, primarily within the supported regions

Preferred Qualifications, Capabilities, and Skills 

• Strong analytical, problem-solving, and planning skills with a solutions-oriented, big-picture focus
• Excellent cross-functional partnership skills and comfort operating in a highly matrixed organization
• Proven ability to take initiative, influence and advise senior management, and achieve results
• Highly organized with strong attention to detail and clear, direct communication
• Ability to manage multiple and changing project deliverables simultaneously
• Business savvy and sound commercial judgment

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.