Field Service Technician

Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.

If you want to know about the requirements for this role, read on for all the relevant information.

Love working with your hands, being out in the field, and seeing the direct impact of your work?

This role is perfect for technicians who enjoy travel, thrive on construction sites, and want to build a long-term career in construction technology, while still being home most weekends.

As a Field Service Technician , you'll be the trusted technical expert working directly with contractors and equipment operators to install, support, and optimize cutting-edge Topcon Machine Control systems . You won't always be stuck behind a desk, your "office" is the jobsite, alongside customers who rely on your expertise to keep projects moving.

Why This Role Stands Out

• Hands-on, field-based work on real construction equipment
• Travel-focused role with variety, typically home on weekends
• Clear growth path into advanced technical roles, senior technician, training, or sales support
• Paid training and mentorship -no prior machine control experience required
• Direct customer interaction -build relationships and become a go-to problem solver
• Cutting-edge technology in a growing construction retail environment

What You'll Do

• Install and service Topcon Machine Control systems on:
• Dozers
• Motor Graders
• Excavators
• Skid Steers
• Compactors
• Pavers and Curb Machines
• Troubleshoot complex hardware, software, hydraulic, and electronic systems to improve machine accuracy and performance
• Research and diagnose technical issues to identify effective solutions
• Provide pre- and post-sale technical support for customers and sales teams via:
• On-site visits
• Phone
• E-mail
• Remote support tools
• Represent the company professionally at customer job sites and build long-term relationships
• Work outdoors in varied conditions: rain, heat, and cold are part of the job

What We're Looking For

• Strong mechanical and technical aptitude
• Comfort troubleshooting electro-mechanical , hydraulic, and electronic systems
• Customer-first mindset with strong communication skills
• Quick learner who enjoys mastering new technology
• Intermediate computer skills (software navigation, diagnostics, documentation)
• Physically capable of:
• Climbing onto large equipment
• Lifting up to 75 pounds
• Willingness to travel as needed (travel fluctuates based on business demands)
• Valid Driver's License with a clean driving record

Education & Experience

• High school diploma or trade school preferred
• Field experience or prior work with:
• Heavy equipment
• Construction machinery
• Automotive, diesel, electrical, or mechanical systems
• Experience with machine control installations is a plus. xhyhwjd but not required
• Willingness and aptitude to learn heavy equipment operation and advanced technology

Growth & Career Development

This isn't a "dead-end" technician role. We invest in your development with:

• Ongoing technical training
• Exposure to advanced construction technology
• Opportunities to advance into senior technician, trainer, or sales engineering roles
• A respected position within a growing construction retail organization