Financial Center Manager - New Lenox, IL/Mokena, IL and surrounding area

Financial Center Manager – New Lenox, IL / Mokena, IL General Function: The Financial Center Manager (FCMA) is part of a comprehensive, customized onboarding and education program, including rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. Upon successful completion, the role will be placed in a Financial Center. Responsibilities Complete FCMA roadmap and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification. Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience. Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services, processes, and internal resources to stay informed, guide and lead the team. Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs. Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support. Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies. Learn to cultivate a One Bank culture that proactively collaborates with business partners. Participate in activities that benefit the communities we serve. Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee. Complete additional duties as assigned. Supervisory Responsibilities Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provide challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments. Minimum Knowledge, Skills and Abilities College degree or two (2) or more years of leadership experience in a sales environment. Ability to professionally represent Fifth Third Bank in verbal and written communication. Capable of analyzing credit and financial information. Ability to successfully execute and coach sales activities. Exhibits business acumen. Demonstrated ability in making sound decisions. Requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Working Conditions Normal office environment. Extended viewing of computer screens. Periodic travel within the Bancorp footprint to attend meetings and/or training. Compensation Total Base Pay Range: $45,100.00 – $85,600.00 USD annually. Benefits Our Total Rewards include comprehensive benefits and differentiated compensation offerings. Learn more about those programs on our 53.com Careers page at Equal Employment Opportunity Statement Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Fifth Third