ServiceNow Data Migration Engineer

Job Title: ServiceNow Data Migration Engineer


Location: San Francisco, CA

Job Description:
We are seeking an experienced ServiceNow Data Migration Engineer to join our team. The ideal candidate will have a strong background in ServiceNow implementations, data migrations, and software development. This role involves configuring ITSM applications, developing solutions, migrating data, and participating in testing and Agile processes.


Key Responsibilities:
• Perform ServiceNow data migrations and ensure accurate data transformation and integration.
• Configure and implement ServiceNow ITSM applications in alignment with approved design plans.
• Implement modules including Incident Management, Problem Management, Change Management, Knowledge Management, Service Catalog, Mobile App, and Virtual Agent.
• Develop ServiceNow solutions using JavaScript, Jelly, Web Services, XML, HTML, and CSS.
• Create SQL and LDAP queries to extract and migrate data from Oracle, MySQL, and Active Directory.
• Establish repeatable processes for development, test, staging, and production environments with high reliability.
• Participate in unit testing, system integration testing, performance testing, user acceptance testing, and client-specific testing.
• Collaborate with project team members in Agile/Scrum ceremonies, including planning, pre-iteration, and retrospectives.
• Communicate effectively with both technical and non-technical stakeholders.


Required Qualifications & Skills:
• ServiceNow Certified Systems Administrator
• Strong experience with ServiceNow data migrations
• Experience with ServiceNow ITSM modules
• Knowledge of software development lifecycle (SDLC)
• Familiarity with Agile/Scrum methodology
• Basic understanding of ITIL/industry standards
• Strong interpersonal and communication skills


Education:
• Bachelor's degree in Computer Science or a related field