Customer Success Specialist

Ultimate Staffing is actively seeking experienced Customer Support Specialists to join their clients' teams across Colorado. These roles are ideal for professionals who thrive in a structured, corporate environment and are passionate about delivering high-quality support to business or consumer clients.

Responsibilities:

• Provide professional support to customers via phone, email, and/or internal systems
• Serve as a primary point of contact for inquiries, ensuring timely resolution and a positive experience
• Document interactions and maintain accurate records within CRM or ticketing systems
• Collaborate with cross-functional teams to resolve customer concerns and improve service delivery
• Follow established processes and service standards to meet quality and performance expectations
• Assist with administrative support tasks related to customer accounts, requests, and issue resolution

Requirements:

• Previous experience in a corporate customer support, call center, or office-based service role required
• Strong written and verbal communication skills in a professional setting
• Experience working with CRM platforms or customer management systems is a plus
• Detail-oriented with the ability to manage multiple tasks and priorities
• Comfortable working in a fast-paced, process-driven environment
• Demonstrated problem-solving skills and a customer-focused mindset

Schedule:

8:00 AM - 5:00 PM, Monday - Friday; in-office

Additional Details:

$23/hr-$26/hr DOE; Background check required

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.