Business Development Manager (Higher Ed/Healthcare)

Bartlett Cocke General Contractors is more than just a leading Texas-based construction company. We are family. We are committed to quality projects that enhance our communities and unyielding support for each other. We are devoted to the growth of our people and our company. With a rich history and strong relationships in the Austin, Houston, and San Antonio regions, we continue to expand and evolve.

Our Business Development team, working closely with our Marketing team, is entrusted with the critical responsibility of building client and community relationships, winning work, and cultivating culture.

As a BD Manager for the greater Austin area at Bartlett Cocke, you are key to our business development efforts in the region. Whether forging new relationships or nurturing established ones, your actions embody our commitment to client experience and market leadership. This role requires relevant experience in the healthcare market and the ability to build relationships with healthcare owners, partners, and industry stakeholders, while supporting business development across the region. In addition to client relationship management, you will lead regional community relationships, identifying events and associations for your region to partner with. You will also oversee your region's proposal interview process, ensuring we are consistently aligned with opportunities that resonate with our values, vision, and strategy.

This role also plays an important part in developing, implementing, and continuously improving regional business development, pursuit, and client engagement processes. The ideal candidate will possess a strong understanding of the construction and design industry, including experience with healthcare clients and projects, enabling them to effectively communicate Bartlett Cocke's value, delivery methods, and project approach to clients and partners.

Though you will report to the Central Texas Regional VP, your strategies and efforts will be guided by the direction provided by the BD Director, emphasizing unity and cohesion across all our business development efforts, practices, and strategies.

KEY RESPONSIBILITIES

• Relationship Cultivation: Build new relationships within the region and nurture existing ones, ensuring each connection is meaningful and aligned with our values, culture, and goals.
• Market Focus: Maintain a particular focus on developing relationships within the healthcare market, including health systems, hospitals, physician and specialty-care organizations, healthcare developers, program managers, architects, engineers, consultants, and other key decisionmakers and influencers.
• Community Engagement: Lead and strategize regional community engagement, identifying and connecting with pertinent events, associations, and organizations that provide meaningful access to healthcare owners, influencers, and strategic partners.
• Process Management: Support the development, implementation, and continuous improvement of regional BD and pursuit processes, ensuring each opportunity supports our commitment to quality and community.
• Strategic Support: While maintaining autonomy, draw strategy and support from the corporate BD function, ensuring regional efforts align with the broader company vision and supporting a collaborative BD team across all regions.
• Interview Preparation: Manage the regional proposal interview process, assist the development of digital assets for presentations, and cultivate winning strategies that engage project owners and end users.
• Oversee Growth: Monitor BD processes and strategies across regions, ensuring our growth is both purposeful and impactful.
• Management: Direct and mentor the Regional Proposals Manager, ensuring their work is aligned with regional BD objectives and guiding them in crafting effective proposals.
• Collaboration: Work closely with regional Project Executives, Preconstruction leaders, and project teams, fortifying client relationships and enriching the proposal development process internally and for our clients.

COMPETENCIES

• AEC Operations Knowledge: Working knowledge of construction, design, and project delivery processes, with the ability to communicate operational and technical concepts effectively to clients and industry partners.
• Healthcare Knowledge: Able to communicate effectively about issues important to healthcare owners, including operational continuity, occupied facilities, infection control, phasing, complex MEP systems, life safety, commissioning, technology integration, schedule, cost certainty, and stakeholder coordination.
• Client Management: Build, nurture, and manage client relationships with professionalism and authenticity, including the ability to develop long-term relationships across multiple levels of healthcare organizations and their consultant teams.
• Client Research: Expertise in client research, ensuring pursuits are informed and purposeful.
• CRM Experience: Efficient CRM data management skills, ensuring accurate and timely data capture and a valuable shared resource.
• Culture Champion: Ability to inspire our core values among your team and others at Bartlett Cocke.
• Market Insight: Recognize industry, healthcare, market, design, and construction trends, leveraging your knowledge for strategic advantages.
• Active Listening: Superior listening skills, ensuring every interaction is impactful and client centric.
• Presentation Skills: Proficiency in developing and delivering presentations, effectively highlighting our proposals, processes, and value.
• Strategy Execution: Implement client and project pursuit strategies collaboratively and with
  • dedication to Bartlett Cocke's goals and values.
• Process Management: Expertise in managing, developing, and facilitating relationship-building, pursuit, and proposal processes, ensuring efficient and effective practices in your region.

QUALIFICATIONS

• 5+ years of B2B experience in AEC marketing and/or business development, with meaningful experience supporting the healthcare market.
• Established relationships within the Central Texas healthcare ecosystem strongly preferred, including relationships with healthcare owners, health systems, architects, engineers, program managers, consultants, or other industry influencers.
• Experience developing, implementing, or improving business development, pursuit, marketing, or operational processes.
• Working knowledge of construction, design, preconstruction, and/or project delivery processes; experience within a construction, design, engineering, or related AEC environment required.
• Demonstrated knowledge of the Texas healthcare construction market and the business, operational, and facility priorities that influence healthcare capital projects.
• Experience developing and executing healthcare client strategies, account plans, market strategies, or pursuit strategies preferred.
• Demonstrable leadership skills, with an emphasis on guiding and motivating teams.
• Exceptional interpersonal skills and a deep understanding of regional nuances.
• Ability to align personal goals with broader company vision and values.
• Ability to regularly travel throughout the greater Austin area.
• Ability to periodically travel throughout Texas.