Senior Product Manager, SMB Platform

About the Role

This Senior Product Manager role sits at the center of a small-business fintech platform, owning a broad and high-impact portfolio that spans onboarding and activation, workflow tooling, partner integrations, and customer-facing AI experiences. It is a great fit for a product leader who wants to go deep on applied AI while driving measurable business outcomes for independent businesses.

What You'll Do

• Own the roadmap for customer-facing AI features, with a focus on making complex financial work easier, faster, and more intuitive for small-business owners.

• Improve the new-customer experience from signup through activation, helping users reach value quickly and deepen engagement over time.

• Build and enhance core business tools including invoicing, workflow automation, reminders, reconciliation, and other day-to-day financial operations.

• Lead strategy for partner integrations and APIs, connecting accounting, payments, payroll, and business software into useful, end-to-end workflows.

• Identify and apply LLMs, agentic workflows, and automation to real customer problems, balancing usefulness, accuracy, privacy, and risk.

• Run experiments across onboarding, activation, adoption, and retention; define success metrics and turn winning tests into scalable improvements.

• Partner closely with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to bring products to market.

What We're Looking For

• 5 to 15 years of product management experience, operating comfortably at the Senior PM level.

• Hands-on experience shipping customer-facing AI, LLM, agentic workflow, or automation products.

• Product background directly relevant to integration or platform products.

• Comfort working in fintech or similarly regulated, data-driven environments.

• Strong experimentation mindset with the ability to define metrics, interpret results, and scale what works.

• Track record of effective cross-functional collaboration across engineering, design, compliance, and go-to-market teams.

• Stable employment history with a mix of longer-tenured roles.

Compensation & Benefits

Salary: $160,000 to $200,000 annually. Visa sponsorship is not available for this role.

Location

Hybrid, based in New York City, New York, USA. Expectation of 2 to 3 days on-site per week.