Lead Caregiver - Field Supervisor

Lead Caregiver / Field SupervisorAssisting Hands Irvine & Dana Point is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including private clients and veterans. Our mission is to deliver high-quality, compassionate and reliable care for clients and their families. The Lead Caregiver / Field Supervisor is a key member of the Assisting Hands Irvine & Dana Point team, responsible for supporting the delivery of exceptional non-medical home care services through caregiver leadership, field supervision, client support, quality assurance, and emergency shift relief. This position serves as a liaison between agency management, clients and their families, and the caregiving team. The individual will help ensure caregivers understand and follow established care plans, demonstrate appropriate caregiving skills, maintain professional standards, and deliver consistent, compassionate care. This is a hands-on position requiring an experienced caregiver who is comfortable providing direct client care, conducting supervisory visits, coaching and mentoring caregivers, assisting with client reassessments, and responding to occasional staffing emergencies. The ideal candidate is dependable, proactive, personable, organized, and passionate about improving the quality of care and the experience of both clients and caregivers. Education: High School Diploma/GED required.Qualifications:Minimum 3 years of professional caregiving experience; preferably experience with seniors, dementia/Alzheimer's care, mobility assistance, and personal care.CNA preferred.Demonstrated leadership ability and a genuine interest in mentoring and developing other caregivers.Strong understanding of non-medical home care services, client safety, fall prevention, and appropriate caregiver boundaries.Experience working with older adults and individuals with changing physical or cognitive needs.Excellent interpersonal, verbal, and written communication skills.Ability to provide constructive feedback and address caregiver performance concerns professionally.Strong organizational skills and attention to detail.Ability to work independently, exercise sound judgment, and recognize when issues require management intervention.Reliable transportation, valid California driver's license, and current automobile insurance.Current CPR/First Aid certification.Must meet applicable California Department of Social Services requirements, including background clearance and HCA registration.Reports To: Owner/AdministratorPrimary Responsibilities:Coordinate first visit orientation with caregivers.Schedule client supervisory visits and caregiver observations.Conducts caregiver training in the field as needed.Provides input for client reassessments and family follow-ups.Caregiver coaching and skills development.Emergency hands-on shift coverage and direct client care, as needed.Rotational on-call as scheduled evenings and weekends.Periodic office meetings and coordination with agency management.The position requires regular travel to client homes throughout the Assisting Hands Irvine & Dana Point service area.Hours: 20 – 25 hours per week; Sunday to Wednesday OR Thursday to Saturday. FLSA Status: Hourly Non-Exempt Compensation: $22.00 - $26.00 per hour About Assisting Hands Home Care Assisting Hands® Home Care provides compassionate, dependable in-home care that helps individuals remain safe, independent, and comfortable in their own homes. Our care is rooted in dignity, respect, and personalized support, allowing clients to maintain their quality of life where they feel happiest. Assisting Hands® Home Care is known for its high standards and commitment to excellence. Our caregivers are reliable, compassionate, and dedicated to providing care that builds trust and makes a meaningful difference in the lives of those we serve.