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General Sales Manager - Hammond, LA

Ross Downing GMC of Gonzales

Hammond, LA
We are seeking a General Sales Manager (GSM) for our Ross Downing CDJR Dealership who will be responsible for leading and managing the sales department to achieve sales targets, enhance customer satisfaction, and ensure a high-performing sales team. The GSM will develop sales strategies, monitor sales performance, and foster a customer-focused sales environment.
Key Responsibilities:
  • Sales Leadership and Team Management:
    • Lead, mentor, and motivate the sales team to meet and exceed sales targets.
    • Set clear performance expectations, provide ongoing coaching, and conduct performance evaluations.
  • Sales Strategy and Planning:
    • Monitor and analyze sales data, market trends, and competitor activities to adjust sales strategies accordingly.
    • Collaborate with the General Manager to set sales targets and objectives.
  • Customer Relationship Management:
    • Foster a customer-centric sales environment, ensuring exceptional customer service and satisfaction.
    • Address customer inquiries, concerns, and complaints promptly and professionally.
    • Develop and maintain strong relationships with new and existing customers.
  • Inventory Management:
    • Oversee the ordering, stocking, and presentation of vehicles to ensure an optimal inventory mix.
    • Monitor inventory levels and adjust ordering strategies to meet customer demand and market conditions.
    • Collaborate with the sales team to manage aged inventory and promote high-turn vehicles.
  • Financial Performance:
    • Manage the sales department's budget, ensuring financial targets are met or exceeded.
    • Monitor sales profitability and implement measures to enhance gross margins.
    • Prepare and present regular sales performance reports to the General Manager and ownership.
Preferred Skills/Abilities:
  • Minimum of 5 years of experience in automotive sales management, with a proven track record of success.
  • Strong leadership and team-building skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • In-depth understanding of sales processes, inventory management, and financial management.
  • Proficient in dealership management software and other relevant technologies.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Strong problem-solving skills and the ability to make informed decisions.
  • Ability to upkeep confidentiality as needed.
Benefits:
  • Comprehensive benefits including 401k with company match, health, dental, vision, and life insurance options.
Equal Opportunity Employer:

Ross Downing is an equal opportunity employer. We are a diverse group and are committed to creating an inclusive environment for all employees.
Apply
Vacancy posted 8 hours ago
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