Senior Account Manager

Managing day-to-day operational health across a portfolio of strategic accounts, the full-time remote Senior Account Manager will serve as the primary contact for multi-million dollar clients, ensuring smooth operations, driving expansion opportunities, and maintaining strong relationships with technical stakeholders. Key responsibilities Oversee operational health and manage the commercial relationship for strategic accounts, acting as the voice of the company Drive expansion pipeline by cultivating relationships and identifying new opportunities within existing accounts Coordinate with internal teams to resolve issues and ensure commitments are met while maintaining accurate account and pipeline data in CRM Required qualifications 7+ years of experience in Account Management, Customer Success Management, or Strategic Sales within cloud infrastructure or technical segments Proven track record of managing and growing multi-million dollar accounts with measurable results Deep understanding of infrastructure concepts such as object storage, S3-compatible APIs, and data pipeline design Ability to engage with technical buyers and maintain relationships across multiple organizational levels Strong CRM discipline with a focus on keeping account notes and pipeline data current and actionable