Account Coordinator
Insight Global
Account CoordinatorOur client is seeking a highly organized and customer-focused Account Coordinator to support Freight Brokers with the day-to-day management of freight operations while delivering exceptional service to customers and carrier partners. The successful candidate will thrive in a fast-paced environment, demonstrate strong attention to detail, and possess the ability to manage multiple priorities while supporting revenue-generating brokerage activities.Key Responsibilities:Provide day-to-day operational support for Freight Brokers and assigned customer accounts.Assist with load creation, data entry, and maintenance of accurate shipment information within the TMS and brokerage systems.Communicate with customers regarding shipment status, pickup and delivery updates, and service-related inquiries.Track and monitor freight movements to ensure on-time performance.Coordinate appointment scheduling, paperwork collection, and shipment documentation.Assist brokers with carrier onboarding and compliance documentation.Manage incoming phone calls, emails, and customer requests in a professional and timely manner.
Vacancy posted 1 day ago
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