After Hours Supervisor

12 month Fixed Term Contract initially | Work from home Immediate start, part time role. Use your nursing skills! Join an AFR BOSS Best Places to Work organisation (2 years running) About Us At Prestige Inhome Care, we’re more than a care provider, we’re a family committed to improving lives by supporting people to remain safe, independent and comfortable in their own homes. For over 20 years, we’ve delivered high‑quality, person‑centred care to our communities. As we continue to grow, we are investing in our people, leadership and capability to ensure we deliver the best outcomes for both our clients and our teams. About the Role The After Hours Supervisor is a proactive, senior specialist responsible for managing the Prestige Inhome Care after‑hours client portfolio outside of standard business hours, with a primary focus on high‑hours, Private, and complex clients across Wednesday to Sunday. The role provides structured case management oversight during the weekday evening and weekend windows, ensuring service continuity, new client onboarding, and proactive carer matching. While not a clinical role, the After Hours Care Manager maintains strong situational awareness and escalates clinical concerns promptly to the appropriate Clinical On‑Call or Manager On‑Call. The role works in close partnership with the Care Partner across Friday to Sunday and with the broader After Hours team. The working hours for this role will be Wednesday‑Friday 4pm‑8pm and Saturday and Sunday 9am‑5pm. About You You’re a Registered or Enrolled nurse coming from a client service, case management or nursing background who enjoys communicating with people. You’re a problem solver, like to look for ways to continuously improve processes, are a proactive thinker, and are happy to give feedback in a constructive manner if you feel a task can be completed in a more agile way. You can think on your feet and people find you engaging. You are looking for a role in which the hours suit your lifestyle. You Will Bring Demonstrated experience managing complex or high‑hours client portfolios across Private, and/or NDIS. Experience in case management, care coordination or client services within aged care, community care or disability services programs. Ability to work proactively and independently in a weekend or evening environment with limited supervision. Strong situational judgement – able to identify when clinical escalation is required and to act without delay. Confident communication skills: clear and professional with clients, carers and on‑call contacts at all times. Experience with care management systems; Lookout preferred. Local to the client service area – ability to attend in the field when required. What’s in It for You? Your Birthday Off – celebrate your special day Grow and Learn – access to our Training Hub, 5 days study leave, mentoring and leadership programs A Warm Welcome – tailored onboarding and support Give Back – one paid Volunteer Day each year Celebrate Together – awards nights, events and team activities Wellbeing Support – confidential counselling through our Employee Assistance Program (EAP) Retail Benefits – discounts with a wide range of retailers nationwide #J-18808-Ljbffr Prestige Inhome Care