Functional Consultant

The Functional Consultant manages the successful implementation of Eightfold.ai software for assigned clients. The Functional Consultant is the key client contact and an HR talent acquisition and talent management subject matter expert and is responsible for leading workshops, gathering requirements, and providing best practice recommendations throughout the project. This role is critical to enabling the integration of talent strategy, leading best practices, and software capability for the client. In addition, this role will be the liaison between the client and the BCC technical consultants to ensure requirements are captured and configured accurately.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Facilitate client workshops to gather current state processes and onboard clients to the future functionality
• Subject matter expert on process design of talent acquisition and talent management business practice
• Work closely with Project Manager for assignments and duties
• Facilitate requirements gathering sessions, ensuring strong listening and understanding of both written and verbal requirements from the client
• Provide direction and oversight to technical consultants to ensure the solution is configured based on client requirements
• Complete testing and validation of configured solution
• Troubleshoot and resolve configuration issues
• Assist clients with testing, validation, and troubleshooting
• Train client administrators
• Produce technical and functional documentation and training resources
• Participate in marketing activities including but not limited to blogs, twitter, and webinars
• Support sales to scope and demonstrate solution
• Other duties as assigned

DESIRED EDUCATION / EXPERIENCE

• 8+ years of experience within a corporate Human Resource/Talent Acquisition team
• 8+ years of previous experience with established HR or Talent Management Software (e.g., Oracle, Workday, Taleo etc.)
• Experience in SaaS Project Implementation and/or Project Management
• Understanding of Project Management concepts
• Experience with integration technologies such as EDI, Web Services, XML, Java, .Net, and SSO protocols
• Excellent verbal and written communication
• Self-starter with proven ability to work effectively independently and remotely
• Recruiting, talent or consulting experience a plus
• Experience analyzing and transforming ATS data
• Organizational skills and the ability to handle multiple projects simultaneously
• BA/BS
• Preference in advanced degree in related field of HR, Psychology, Business, Information Technology

Blue Crab Consulting is committed to creating a diverse and inclusive workforce. We are looking for robust core knowledge of the principles outlined and encourage applicants who may feel they only meet part of these qualifications. Research has shown that some candidates, especially women and those from under-represented identity groups, sometimes do not apply to roles unless they feel like they meet all the qualifications. We aim to create a workplace that celebrates the diversity of our employees and clients, and as such are interested in applicants with a strong foundation and unwavering passion for the work-not looking to perfectly match every qualification outlined.