SMB Business Account Executive, Comcast Business

Comcast Careers

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the sale of integrated communication structure to small-to-medium business customer. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.

Job Description

Core Responsibilities

• Assists with the creation and delivery of face-to-face sales presentations that showcase knowledge of the latest Comcast products and services. Promotes the sale of bundled solutions designed to meet customer needs, with a focus on achieving and exceeding departmental, financial, and unit targets.
• Stays informed on the competitive landscape and emerging technologies to effectively position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through a variety of prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. Maintains a strong focus on results and goal achievement.
• Assists with developing and growing the assigned sales territory, including cultivating local business partnerships and organizational affiliations.
• Builds and retains a strong customer base by delivering on the Comcast Credo and providing a consistently positive customer experience. Maintains and strengthens customer relationships to support retention, collaborating with internal teams to ensure service levels and operational efficiencies meet or exceed expectations through strong follow-up and customer service skills.
• Prepares and maintains required sales and activity reports.
• Regularly participates in out-of-the-office meetings with customers and demonstrates strong verbal and written communication skills, including the ability to present, persuade, and negotiate effectively.
• Exercises independent judgment and discretion when handling matters of significance.
• Maintains regular, consistent, and punctual attendance. Must be open to working nights, weekends, variable schedules, and occasional overtime as needed.
• Performs other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $47,000.00Total Target Compensation (Base Pay plus Targeted Commission): $77,000.00Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.